Fire & Security Engineer

Job Description

Role:\n\nAn organised and experienced Service Engineer. The role of a Service Engineer will involve responding to reactive day-to-day call outs, minor install works and repairs, service and maintain across a variety of systems and environments.\n\nKey Responsibilities:\n\nMaintain, repair and service a range of systems in line with current industry standards ensuring PPM targets are achieved across our customer base. Systems to include Fire & Intruder alarms, CCTV, Networks, Communicators, Door access control and remote apps and signalling.\n\nRespond to day to day reactive service calls on all types of systems in line with industry standards and record all data in electronic format creating service reports while keeping service delivery manager and service co-ordination team notified of activities and daily progress where required.\n\nConduct minor install works and repairs in a safe and correct manner ensuring all works are compliant, correct and meet industry and customer satisfaction while maintaining constant communication levels with service delivery manager and service co-ordination team where required.\n\nConduct your planned day in the most cost effective and efficient manner servicing our client base and completing calls in an effective process.\n\nCommunicate and feedback with our customers on all systems to ensure a comprehensive understanding of service works completed and system operations.\n\nAbility to work on own initiative and to work as part of a team when required.\n\nBe responsible for the management, maintenance and security of all company and personal equipment and stock.\n\nEnsure to replenish stock levels in an efficient, timely and economical manner by reviewing work activities and ordering items in a timely manner to keep work tasks constantly active and effective.\n\nAttend in house and external training courses when required.\n\nTake part in the company out of hours call out rota.\n\nKey Requirements:\n\nFull UK Driving licence\n\nStrong knowledge on Fire and Security products and systems in order to deliver excellence across a range of high-level clients\n\nGood working knowledge of Microsoft office & basic IT skills\n\nGood communication, calculation & literacy skills\n\nGood time management, ability to manage own workload and work to deadlines.\n\nA team player with a willingness to learn and lead where required\n\nGood communication skills with a high level of customer service\n\nDesirable Competencies:\n\nCSCS/ECS Card\n\nKnowledge of health & safety and CDM regulations including risk assessment\n\nIndustry experience in full capacity desired with thorough training offered through our in-house teams and industry academies to help applicants continually advance and expand their knowledge to deliver best service on complex sites\n\nCompetent with IT equipment and software packages to help complete electronic reports on tablets and laptops as required.\n\nKnowledge of service and installation regulations and practices.\n\nRemuneration:\n\nRanging £36k – £46.k basic p.a.

dependent on experience and skills/qualifications\n\nCompany Vehicle with private use available\n\nDoor to door travel payments on top of basic salary\n\nOvertime available\n\nOut of hours call out rota with excellent rates at 1.75 your salary for all calls and high retainer payment\n\nCompany Phone, Tablet, Laptop & work wear\n\nSupply of essential test kit and plant\n\nPension contributions