Fleet Manager

Job DescriptionJob Description

Serve as driver's supervisor/representative in Operations. Manage drivers performance in identified categories and be primary communication link to drivers. Work to achieve optimum driver and customer satisfaction.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

1. Sole communications link to driver, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information.
2. Responsible for assigned full board of tractors and drivers,
including, but not limited to effective management for optimum performance in the following categories:

• Ensuring data entry is correct always. Coding errors on service failures need to be minimal. Fleet Managers will be responsible for 97% data entry accuracy.
• Responsible to ensure your driver turnover stays in the ideal range. The ideal range will vary month by month, but preventable turnover should never exceed 115%.
• Utilization, mileage may vary as well, depending on the month. Utilization overall should be 310-326 MPU. In case of dedicated freight your MPU goal may be adjusted to fit the expectation of that specific business unit.
• On-time Service- Service failures should be minimal. It is your responsibility to communicate to the driver the customers expectations.
• Overall safety- Hours of service, unsafe driving and overall CSA scores will affect your bonus potential.

1. Make sure drivers are current on preventative maintenance on their trucks.
2. Update drivers on road conditions and restrictions as communicated by the Safety Department.
3. Communicate to HR in a timely manner on Drivers Medical Conditions or attendance issues.
4. Handling driver complaints and ensuring complaints are escalated to the appropriate person or department and handled in a timely manner
5. Work with Load Planners and other Fleet Managers to plan future workload.
6. Work with Service and Breakdown departments to adequately maintain equipment and meet service schedules.
7. Must be able to think strategically and plan ahead of rapidly changing situations while maintaining a positive team-oriented attitude.
8. Must be well organized and engaged with the team-members.
9. Maintain a positive attitude with co-workers and supervisor, exercising the speed of trust when issues arise.
10. ***Disclaimer*** This Job description is not intended to be a comprehensive list of duties and responsibilities. Duties and responsibilities may change without notice.

Company DescriptionRiverside Transport was founded in the fall of 1993 with 10 Owner Operators, 20 Trailers, and a philosophy that still holds true today.
Our vision is to be the top performer in all that we do. We strive to be a top employer, provide superior service to our customers, and earn corporate respect from our competitors, so that we can be the company that everyone looks up to. Our 18 year history is proof that we are here to stay and can provide a stable partnership for our employees and customers. Today Riverside Transport operates over 1300 pieces of equipment and employs close to 500 people. We have Operation terminals in Kansas City, KS, Owensboro, KY and Neenah, WI. Our freight network ranges from Over the Road Long Haul, Short haul Regional, Local, and Dedicated. We have one of the most innovative Lease Purchase Programs in the industry, where payments are structured so that a driver can always get a paycheck, even while on time off.Company DescriptionRiverside Transport was founded in the fall of 1993 with 10 Owner Operators, 20 Trailers, and a philosophy that still holds true today.\r\nOur vision is to be the top performer in all that we do. We strive to be a top employer, provide superior service to our customers, and earn corporate respect from our competitors, so that we can be the company that everyone looks up to. Our 18 year history is proof that we are here to stay and can provide a stable partnership for our employees and customers. Today Riverside Transport operates over 1300 pieces of equipment and employs close to 500 people. We have Operation terminals in Kansas City, KS, Owensboro, KY and Neenah, WI. Our freight network ranges from Over the Road Long Haul, Short haul Regional, Local, and Dedicated. We have one of the most innovative Lease Purchase Programs in the industry, where payments are structured so that a driver can always get a paycheck, even while on time off.]]>