German Speaking Sales Account Manager (Hybrid)

German Speaking Sales Account Manager (Hybrid)



Location: London W8, Hybrid (3 days a week in office)



Salary: £40,000 per annum + £25,000 Guaranteed commission for first 12 months + Uncapped OTE



Our client is a leading company in the aviation industry and is seeking to employ a German Speaking Account Executive for the London market.



Purpose of Position:



To be a trusted consultative partner to the business and its clients. The Account Executive will be based in London and will leverage their knowledge of the business along with a detailed understanding of their customer’s needs to retain and upsell business.



Key Responsibilities:



-Retain and upsell business; ensures that results are attained, if not exceeded; monitors economic trends, and customer usage to proactively offer solutions for renewal, trading, adding-on and graduating to new products; and unearths referral opportunities.

-Effectively manages timelines to address upcoming renewals and expirations; uses Salesforce to effectively track the progress of all opportunities, retention efforts and day to day client meetings and communications; and works with Manager on ad hoc reporting for senior management.

-Familiar with the client’s programme (i.e. billing, international travel, booking, etc.) and seeks detailed program explanations from internal experts; proficient in the technical aspects of aircraft and aviation and keeps abreast of new product offerings and updates to internal policies;

-Regularly communicate with the customer via phone, e-mail, and in-person meetings to obtain feedback; uses the feedback to lead discussions with internal team members to ensure clients remain loyal to the company; stays informed of changes to client and client’s industry and addresses any changes with a solution-based approach; and uses strategies introduced through internal sales training to build consensus of clients’ value throughout multiple levels of Client organisations;

-Proactively monitors Client flight activity to minimise and resolve service disruptions, communicate and champion the clients’ value through service victories and upgrades; through research, analysis, and building of relationships, obtains a detailed understanding of the Client’s needs and articulates how such needs and goals are achieved by the clients’ products and services; effectively

communicates any changes regarding the Clients program to Owners; and communicates to about all regional Client events and manages Client attendance.



Personal Specification:



-Minimum 3 years related account management experience in a similar private aviation -or luxury field working with high net worth individuals

-Previous Sales experience

-Highly proficient in MS Office Suite

-Fluency in Business English and French or German (written and spoken).

-High Proficiency in MS Office

-Fluent in German and English