German Speaking Technical Advisor - Athens (Remote in Greece)

Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a German Speaking Technical Advisor - Athens (Remote in Greece). As a premier recruitment agency specializing in multilingual placements, we are searching for enthusiastic individuals who can provide excellent support to our German-speaking clients facing technical challenges with digital services. This remote role offers the flexibility to work from anywhere within Greece while being part of a supportive team dedicated to client satisfaction. If you possess strong technical troubleshooting skills and a desire to help clients navigate our digital products, we encourage you to apply for this rewarding position! Responsibilities Deliver top-notch technical support to German-speaking clients through various communication channels (phone, email, and chat). Identify, diagnose, and resolve technical issues efficiently to ensure client satisfaction. Assist clients in understanding and effectively using our digital services and platforms. Maintain detailed documentation of client interactions and solutions provided. Collaborate with other team members and departments to enhance service delivery. Stay informed about product updates, industry trends, and new features. Participate in ongoing training and professional development opportunities. Requirements Fluency in German and English, both written and spoken. Experience in technical support or a customer service environment is preferred. Strong analytical skills and ability to troubleshoot effectively. Excellent communication skills, with the ability to explain technical concepts clearly. Familiarity with online platforms and digital technologies is an advantage. Ability to work independently in a remote setting while managing time effectively. A proactive and adaptable attitude towards learning and problem-solving. Benefits # Fully Paid Relocation Package ( Flight, Transfer and Hotel ) # Monthly Salary # 2 Extra Salaries Per Year # Health Insurance # Private Health Insurance # Monthly Bonus # And More....