Global IAM Engineering - Engineer II
Overview:
The Global IAM Engineer II is responsible for supporting and developing IAM solutions for the following; end user provisioning, certifications, authentication management and privilege access management. This role will be expected to make daily operational decisions with guidance from leadership and other engineers. Day-to-day operations will involve Access management development commonly in Java and PowerShell, Credential and Access Management product support and maintenance commonly in GUI with some PowerShell scripting. Basic understanding of API connections will be helpful in solution oriented discussions. Additional daily responsibilities will involve ticket queue and incident management, SLA adherence, providing audit artifacts, and routine on-call rotations for after-hours support.
Responsibilities:
JOB DUTIESConduct meetings to gather information for business requirements
Design and improve existing IAM processes
Grant and maintain data integrity for all internal and external applications
Provide knowledge and assistance in the handling of routine and ad hoc report requests
Identify and understand mission critical and compliance sensitive applications, for support or monitoring by the Global IAM team
Integrate enterprise applications with GMF and Access Management platforms including but not limited to Active Directory, LDAP, databases
Implement provisioning processes for accounts and entitlements
Participate in agile ceremonies
Participate in code reviews, and provide feedback to peers to ensure high quality product delivery
Experience in migration to SaaS solutions
Perform system health checks, apply fixes, add alerting as needed
Interact with business units and ensure that a high level of customer service is maintained
Be available and accessible for after-hours support
Perform other duties as assigned
Conform with all company policies and procedures
Qualifications:
KnowledgeKnowledge of and Access Provisioning and/or Security best practices and principles is required
Strong understanding of provisioning configurations, workflows, integrations, RBAC and certifications
Knowledge in Infrastructure design and management
Understanding of IT Service Management (ITSM) best practices and processes
Strong understanding of technology infrastructure, security concepts and platforms
Knowledge of the OSI model and security that is associated with each layer
Strong understanding of application layer protocols including HTTP, SSH, SSL, and DNS
Knowledge of IT security processes and controls as well as IT infrastructure and networking technical knowledge
SkillsDaily interaction with customers and leadership will require excellence in communication skills, both verbal and written
Detail oriented with good analytical skills
Ability to work and make decisions both independently and in a team environment
Exoerience using SQL, Java and Powershell is
Active Directory knowledge is
PAM experience required using credential management, sessions management tools is desired
SailPoint IIQ and SailPoint ISC experience is required
EducationHigh School Diploma or equivalent required
Experience2-4 years of experience within an and Access Management type of role required