Head, Human Resources (Logistics company)

Job Description Position overview                                                                       The Head, Human Resources (HR) will lead the HR function, overseeing all aspects of human resource management to support the company's growth and strategic objectives. This role requires a strong understanding of HR practices, logistics industry-specific challenges, and organizational development, with a focus on talent acquisition, employee engagement, workforce planning, compliance, and organizational culture. This role is crucial for building a strong, effective workforce that can meet the demands of a growing logistics company. The holder of the role will need to blend strategic thinking with operational expertise to ensure the company can attract, develop, and retain the best talent while fostering an inclusive and high-performance culture. Key responsibilities   Leadership & Strategy: Lead the HR department and work closely with senior management to align HR strategies with business goals. Develop and implement HR strategies and initiatives to drive organizational growth, employee retention, and performance. Act as a strategic advisor to the CEO and executive team on all HR matters, providing insights on workforce planning and organizational design.   Talent Acquisition & Workforce Planning: Oversee the recruitment and selection processes to attract top talent in the logistics sector. Develop strategies for talent pipeline management, ensuring the company meets its staffing requirements for current and future growth. Ensure a strong recruitment process for various logistics roles, including warehouse managers, drivers, logistics coordinators, and other key operational positions.   Employee Engagement & Retention: Develop and implement initiatives to foster a positive work environment, improve employee morale, and enhance productivity. Implement programs for employee development, recognition, and career progression to retain top talent. Conduct regular employee engagement surveys and use feedback to drive improvements in the workplace culture.   Training & Development: Create training and development programs that enhance employee skills, improve operational efficiencies, and promote compliance with industry standards. Ensure that logistics employees receive the necessary training on safety regulations, warehouse operations, and other role-specific skills. Oversee leadership development programs for management and high-potential employees.   Performance Management: Lead the development of performance management systems that drive accountability and high performance across the organization. Oversee employee appraisals, setting clear objectives, providing feedback, and identifying areas for improvement. Collaborate with line managers to address performance issues and manage disciplinary procedures where necessary.   Compensation & Benefits: Develop competitive compensation strategies and ensure alignment with industry standards for logistics roles. Oversee the design and administration of employee benefit programs, ensuring they meet employee needs while being cost-effective for the company. Ensure compliance with payroll processes and manage any related employee relations issues.   Compliance & Risk Management: Ensure the company complies with all local, state, and federal employment laws, regulations, and industry standards. Maintain and update HR policies and procedures in accordance with legal and operational requirements. Oversee risk management efforts related to employee health, safety, and workers' compensation, especially in warehouse and transportation environments.   HR Systems & Technology: Leverage HR technologies and systems to streamline HR operations, including recruitment, onboarding, payroll, and performance management. Work closely with IT to ensure HR systems support operational needs and improve HR service delivery.   Change Management: Lead organizational change initiatives and ensure smooth transitions during periods of growth, restructuring, or process changes. Foster a culture of adaptability and support employees through change with clear communication and resources.   Diversity, Equity & Inclusion (DEI): Champion diversity and inclusion initiatives across the organization. Promote equitable opportunities for all employees, ensuring fair treatment and inclusive practices in hiring, promotions, and professional development. Requirements Qualifications   Education ·          Bachelor’s degree in Human Resources, Business Administration, or a related field. A master’s degree or professional HR certification (e.g., CIPMN, CIPD, SHRM-SCP, PHR) is preferred.   Experience ·          12+ years of progressive HR experience, with at least 5 years in a senior HR leadership role, preferably within the logistics, transportation, or supply chain sectors. ·          Proven experience in developing and executing HR strategies that align with business goals. ·          Strong knowledge of HR best practices, labour laws, and HR technologies.   Skills ·          Exceptional leadership and people management skills. ·          Strong interpersonal and communication skills, with the ability to build relationships at all levels. ·          Expertise in workforce planning, recruitment, employee engagement, and performance management. ·          Experience in managing compensation and benefits programs. ·          High level of emotional intelligence and conflict resolution skills. ·          Ability to drive change and adapt in a fast-paced, dynamic environment. ·          Strong problem-solving abilities and a strategic mindset.   Attributes: ·          Knowledge of the logistics, warehousing, and transportation industries is highly beneficial. ·          Ability to interpret HR metrics and data to drive decision-making and improve processes. ·          Ability to manage a diverse workforce and foster a culture of inclusion and respect. ·          Willingness to embrace new HR technologies and strategies to enhance employee experience and operational efficiency. Requirements Key responsibilities Leadership & Strategy: • Lead the HR department and work closely with senior management to align HR strategies with business goals. • Develop and implement HR strategies and initiatives to drive organizational growth, employee retention, and performance. • Act as a strategic advisor to the CEO and executive team on all HR matters, providing insights on workforce planning and organizational design. Talent Acquisition & Workforce Planning: • Oversee the recruitment and selection processes to attract top talent in the logistics sector. • Develop strategies for talent pipeline management, ensuring the company meets its staffing requirements for current and future growth. • Ensure a strong recruitment process for various logistics roles, including warehouse managers, drivers, logistics coordinators, and other key operational positions. Employee Engagement & Retention: • Develop and implement initiatives to foster a positive work environment, improve employee morale, and enhance productivity. • Implement programs for employee development, recognition, and career progression to retain top talent. • Conduct regular employee engagement surveys and use feedback to drive improvements in the workplace culture. Training & Development: • Create training and development programs that enhance employee skills, improve operational efficiencies, and promote compliance with industry standards. • Ensure that logistics employees receive the necessary training on safety regulations, warehouse operations, and other role-specific skills. • Oversee leadership development programs for management and high-potential employees. Performance Management: • Lead the development of performance management systems that drive accountability and high performance across the organization. • Oversee employee appraisals, setting clear objectives, providing feedback, and identifying areas for improvement. • Collaborate with line managers to address performance issues and manage disciplinary procedures where necessary. Compensation & Benefits: • Develop competitive compensation strategies and ensure alignment with industry standards for logistics roles. • Oversee the design and administration of employee benefit programs, ensuring they meet employee needs while being cost-effective for the company. • Ensure compliance with payroll processes and manage any related employee relations issues. Compliance & Risk Management: • Ensure the company complies with all local, state, and federal employment laws, regulations, and industry standards. • Maintain and update HR policies and procedures in accordance with legal and operational requirements. • Oversee risk management efforts related to employee health, safety, and workers' compensation, especially in warehouse and transportation environments. HR Systems & Technology: • Leverage HR technologies and systems to streamline HR operations, including recruitment, onboarding, payroll, and performance management. • Work closely with IT to ensure HR systems support operational needs and improve HR service delivery. Change Management: • Lead organizational change initiatives and ensure smooth transitions during periods of growth, restructuring, or process changes. • Foster a culture of adaptability and support employees through change with clear communication and resources. Diversity, Equity & Inclusion (DEI): • Champion diversity and inclusion initiatives across the organization. • Promote equitable opportunities for all employees, ensuring fair treatment and inclusive practices in hiring, promotions, and professional development. Skills • Exceptional leadership and people management skills. • Strong interpersonal and communication skills, with the ability to build relationships at all levels. • Expertise in workforce planning, recruitment, employee engagement, and performance management. • Experience in managing compensation and benefits programs. • High level of emotional intelligence and conflict resolution skills. • Ability to drive change and adapt in a fast-paced, dynamic environment. • Strong problem-solving abilities and a strategic mindset. Attributes: • Knowledge of the logistics, warehousing, and transportation industries is highly beneficial. • Ability to interpret HR metrics and data to drive decision-making and improve processes. • Ability to manage a diverse workforce and foster a culture of inclusion and respect. • Willingness to embrace new HR technologies and strategies to enhance employee experience and operational efficiency.