Human Resources Assistant

Job DescriptionJob Description

A-Line staffing is hiring a Human Resources Assistant local candidates only to Detroit, MI USA 48202

If interested apply now with Anxhela at A-Line for IMMEDIATE consideration

Human Resources Assistant Summary and Highlights:

Schedule o Monday – Friday o 8am – 430pm

• Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Human Resources Assistant Details:

• Payrate: $17/hr-$19/hr based on experience

Human Resources Assistant Job Duties

Under general supervision, provides quality initial support services to all employees with a high degree of customer satisfaction, expertise, and timeliness
This includes evaluating and analyzing the employee request/concern, quickly interpreting the situation, determining the appropriate resolution and/or escalation, and communicating the resolution and escalation to the customer
Assists employees and managers with basic to moderately complex questions related to Human Resources (HR), Payroll, Benefits, Time and Attendance and other HR related issues, along with managing walk-ins into the Human Resources department
Maintains accurate documentation within case management system of calls, transactions, and outcomes of issues raised for administrative review and follow up
Assists employees with basic to moderately complex questions related to employee/manager self-service, intranet, or PeopleSoft utilization
Provides initial support, investigation, resolution and follow up to incoming inquiries/calls related to Human Resources (HR), Payroll, Benefits, Time and Attendance and other HR related issues
Maintains knowledge of all first tier related questions in order to provide prompt, highly responsive and superior customer service to all inquiries
Identifies and escalate issues to HR Representative II as appropriate
Identifies trends that may need additional attention and reports to the Manager
Adheres to current workplace procedures in accordance with procedure manual and standard operating procedures
Provides input for customer service standards and maintain the same
Participates in cross-functional teams and initiatives related to process improvements and enhancements
Maintains professional growth and development through seminars, workshops and other learning opportunities
Performs other related duties as assigned or requested

Human Resources Assistant Skills:

• HR background
• CSR background preferred
• Level 2 tier experience: mid-level experience
• Analytical mind
• Fast-paced environment
• Ability to multi-task
• Good at documentation
• Self starter, good communication

If interested apply now with Anxhela at A-Line for IMMEDIATE consideration

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Human Resources (HR) Administrative Assistance Onboarding Recruiting Employee Relations New Hire Orientations Office Administration Human Resources Information Systems (HRIS) Payroll Data Entry ADP Payroll Interviewing Benefits Administration HR Policies

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