HVAC General Manager

Job DescriptionJob Description

HVAC General Manager

Are you a dynamic leader with a passion for driving growth and excellence? We're looking for a General Manager to lead our well-established HVAC company, which holds a dominant market share in a growing Central Florida county. This is your opportunity to take the helm of a trusted local business and shape its future.

As General Manager, you will oversee sales, operations, and financial performance, ensuring sustained growth and profitability. We're seeking a results-driven professional with a proven track record of exceeding revenue and profit goals.

Our company is more than just a business-it's an essential part of the community. We take pride in building lasting relationships with our loyal customers, prioritizing their well-being and comfort. Our mission, vision, and values drive us to deliver exceptional service, because our customers aren't just clients-they're our neighbors and friends.

We need a strong, results-driven leader who can inspire and develop a high-performing team while fostering a collaborative work environment. The ideal candidate has a strategic mindset, with the ability to set clear goals, drive daily performance, and hold the team accountable for success. A sense of urgency, problem-solving skills, and a commitment to excellence are essential, along with the ability to build lasting relationships with employees and customers alike. If you thrive on leading teams, achieving ambitious goals, and making a meaningful impact, we want to hear from you!

Pay: $110,000 - 140,000 annually + Bonus based on performance goals determined by ownership and company profit

Benefits: Performance Bonus, medical, dental, life insurance, paid holidays, PTO, and 401K

Qualifications:

• 5+ years of management experience, preferably in HVAC or the construction industry.
• Commercial and residential HVAC experience .
• Contracting experience in the construction industry strongly .
• Proven track record in operations and business management success.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Google Docs, and industry software such as ServiceTitan and QuickBooks.
• Strong leadership, mentorship, and team-building abilities.
• Excellent customer service and communication skills.
• Detail-oriented, organized, and objective in decision-making.
• Valid driver's license and insurable driving record

Job Duties:

• Ensure proper installation, maintenance, and repair of HVAC systems in compliance with Florida building codes and industry standards.
• Stay informed on energy efficiency regulations, permitting requirements, and seasonal service demands.
• Develop and manage budgets, monitor profit and loss (P&L), and implement cost-control measures.
• Oversee job costing, pricing strategies, and project estimates to maintain profitability.
• Manage inventory, negotiate with suppliers, and control equipment and parts expenses.
• Oversee scheduling and dispatching of technicians to maximize productivity and customer satisfaction.
• Ensure compliance with safety protocols, OSHA regulations, and equipment maintenance standards.
• Manage fleet operations, ensuring vehicles are properly maintained and utilized efficiently.
• Handle customer inquiries, resolve complaints, and ensure high levels of customer satisfaction.
• Drive sales of maintenance contracts, system upgrades, and financing options.
• Build and maintain relationships with homeowners, property managers, and commercial clients.
• Recruit, hire, and train HVAC technicians, administrative personnel, and other key team members.
• Implement performance management strategies to ensure high employee engagement and retention.
• Promotes a culture that reflects the organization's values, encourages good performance, and rewards productivity
• Manage employee scheduling, payroll, and workforce development programs.
• Oversee local marketing efforts, including digital advertising, social media, and SEO strategies.
• Generate leads through networking, referrals, and community engagement.
• Manage online reputation, including customer reviews and business ratings.
• Maintain proper licensing and certifications for the company and its technicians.
• Ensure compliance with state and federal HVAC industry regulations, including EPA refrigerant handling standards.
• Monitor insurance requirements and implement risk management strategies.