HVAC Lead Installer

Job DescriptionJob Description

JOB TITLE: HVAC Lead Installer

DEPARTMENT: Commercial and Residential
REPORTS TO: Department Manager / President / Company Officers
Pay Details: $34-$40 per hour
EXPECTED SCHEDULE: Monday through Friday. Overtime as needed.

SUMMARY: Responsible for overseeing and executing the installation of HVAC systems while managing a team of installers to ensure projects are completed efficiently, on budget, and to the highest standards. This position requires a blend of technical expertise, leadership ability, and excellent communication skills to effectively manage team operations, troubleshoot issues, and implement solutions.

DUTIES AND RESPONSIBILITIES:

• Lead installation projects from initiation to completion, ensuring they are delivered on time and within budget.
• Oversee and lead the installation of HVAC systems, including furnaces, air conditioners, ventilation units, heat pumps, and other HVAC equipment in residential, commercial, or industrial settings.
• Assess project requirements based on job specifications and work with customers to determine their heating and cooling needs.
• Utilize technical knowledge to read and interpret blueprints, schematics, and technical drawings. Ensure installations meet local and industry standards and codes.
• Closely monitor project equipment, materials, and labor budgets and necessary adjustments.
• Assign tasks, supervise, and mentor a team of 1 to 3 installers and apprentices, providing guidance and troubleshooting as necessary.
• Coordinate logistics for installation projects, including scheduling, material procurement, and equipment maintenance.
• Perform quality assurance checks to ensure all systems are functioning correctly and efficiently after installation.
• Ensure all installations comply with industry standards, building codes, and safety regulations
• Communicate effectively with clients and coworkers, providing updates on project progress and addressing any concerns or questions.
• Maintain detailed documentation of installation work performed, including but not limited to complete reports, materials used, and system specifications for follow-ups.
• Prepare reports of installation progress, issues encountered, and solutions implemented.
• Maintain inventory of tools, equipment, and supplies.
• Support the company in maintaining customer satisfaction and fostering long-term client relationships.
• Safely operates assigned company vehicle and ensures that it is maintained according to manufacturer's specifications.
• Exhibits appearance and conduct in accordance with established company standards to present a professional image to customers and the public; maintains the highest degree of decency, honesty, and integrity as a guest in a customer's home and/or business.

SUPERVISORY RESPONSIBILITIES:

• Installation technicians

QUALIFICATIONS:

• Minimum 8 years' field experience in the installation of commercial and residential HVAC equipment, with 2 years of supervisory experience of at least three people.
• Ability to read, interpret, utilize and train on mechanical plans and details.
• Valid driver's license and a clean driving record.
• Ability to effectively use HVAC tools and equipment.
• Strong knowledge of HVAC systems, installation techniques, and troubleshooting practices.
• Experience in the leading and management of people and processes to get profit results.
• Ability to motivate, manage, and train a team of HVAC technicians and/or installers.
• Ability to create strategy and goals for team productivity and quality of work.
• Excellent verbal and written communication skills.
• Ability to multi-task and juggle multiple priorities.
• Demonstrate attention to detail.
• Strong organizational skills.
• Ability to maintain a positive attitude while under pressure.
• Strong conflict resolution skills.
• Provide technical support for HVAC technicians and/or installers.
• Reviews installer crew's work to ensure quality meets established standards.
• Complying with service standards, work instructions, and customers' requirements.
• Other tasks and responsibilities as required to maintain efficient department operations.
• Strong computer skills.
• Willingness to work weekends.

COMPETENCIES:

• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality. Applies feedback to improve performance; Monitors own work to ensure quality.

• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

• Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.

• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

KEY SUCCESS FACTORS / JOB COMPETENCIES:

• % of jobs completed on-budget
• % of jobs completed with no warranty callbacks (1yr)
• Quality assurance oversight.

PERFORMANCE STANDARDS:

(Certain key indicators that will measure the effectiveness of this job description. These include the following)

• Planning projects according to tasks & delegating to crew members
• Ensuring performance and professionalism of crew
• Properly staging equipment & materials for efficient job performance
• Proper/complete equipment startup and customer walk through
• Clear, thorough job documentation