HVAC Service Department Assistant

Job DescriptionJob Description

-Primary responsibilities include customer invoicing, issuing purchase orders, filing, collections, and will be responding to customer’s inquiries

- Expectation is to be responsible for assigned tasks, reliable, and dedicated to providing satisfactory customer service to encourage repeat customers for future service needs. Must understand, evaluate, and communicate in a professional manner with the customer and Service Technician.

- Advise customers of scheduling changes due to other priority calls or availability of parts and equipment.

- Oversee our maintenance contract base and assist in scheduling maintenance, understand and learn the scopes of work, order needed materials (filters and belts), and file inspection reports.

-Answer phones

-HVAC knowledge is a plus

-Microsoft Office- Excel experience required

-QuickBooks experience is a plus.

-Office work hours 8am-5pm position (M-Fri)

Benefits:

• 401(k) matching

• Dental insurance

• insurance

• Health insurance

• Life insurance

• Vision insurance

• Paid Time off

Company DescriptionHVAC Contracting company that works with several general contractors in the Houston area on commercial jobs and for high-end residential customers.Company DescriptionHVAC Contracting company that works with several general contractors in the Houston area on commercial jobs and for high-end residential customers.