HVAC Service Manager

Job DescriptionJob Description

Join the Ranger Heating & Cooling Team!

Are you an experienced HVAC professional with a passion for leadership and customer service? Ranger Heating & Cooling is looking for a dedicated HVAC Service Manager to join our team and help us continue delivering top-tier heating and cooling solutions to the Puget Sound region.

For nearly two decades, Ranger Heating & Cooling has been committed to improving the quality of life for our customers, team members, and community through Excellence, Compassion, and Integrity. Our highly trained and certified technicians provide outstanding HVAC services, ensuring comfort, energy efficiency, and air quality for our Pacific Northwest customers.

At Ranger Heating, we value:

• Dependability
• Professionalism
• Humble Confidence
• Passion for Excellence
• Commitment to Success

Why Join Ranger Heating & Cooling?:

• Supportive team environment with a strong company culture
• Stability of working with a well-established and reputable company
• Opportunities for career growth and professional development
• Company summer event and end-of-year holiday party
• Monthly meetings with breakfast provided
• Snack bar located in the office for employee consumption
• Company vehicle with gas card
• Company phone, tablet, and uniforms provided by the company

Pay Range: Base pay $90,000 a year plus bonus based on department

Benefits: Insurance (health, dental, and vision, with minimal out-of-pocket cost for the employee), 401k with 4% company match, 8 Paid Holidays + Floating Birthday Holiday (to be used in birthday month), 1 hour paid sick leave for every 40 hours worked

Key Responsibilities:

• Oversee and manage the daily operations of the HVAC service department.
• Lead, mentor, and train service technicians to ensure high-quality performance and exceptional customer service.
• Monitor job progress, ensuring timely and cost-effective service delivery.
• Implement and uphold company policies, safety regulations, and best practices.
• Foster strong relationships with customers and ensure service excellence.
• Handle service scheduling, dispatching, and workflow coordination.
• Provide technical support to the team and troubleshoot complex HVAC issues.
• Ensure up-front pricing and professional service that exceeds customer expectations.

Qualifications:

• 5+ years of HVAC experience, with at least 2 years in a leadership or management role.
• Strong technical knowledge of HVAC systems, installation, and repair.
• Excellent leadership, coaching, and team-building skills.
• Customer-focused mindset with strong communication skills.
• Ability to manage multiple tasks, prioritize, and adapt to a fast-paced environment.
• Valid driver's license and insurable driving record.

If you are ready to take your HVAC career to the next level with a company that values Excellence, Compassion, and Integrity, we want to hear from you!