Information Systems Manager

Job DescriptionJob Description

Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we're bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth.

Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services.

About Frontera Health

Frontera Health is developing a groundbreaking tech-enabled platform to deliver pediatric therapies to rural families in need. Our platform leverages the power of artificial intelligence and machine learning (AI/ML) to establish a robust video-based data model for early intervention and developmental disorders. By collaborating with parents and caregivers in rural communities, Frontera Health aims to bridge the gap in access to care, improve health equity, and deliver personalized treatment plans for better outcomes.

Frontera Health is led by a team of proven industry leaders and is well-capitalized by premier investors like Lightspeed and Lux.

The Role

The IT Manager will play a crucial role in supporting the technological infrastructure and operations of Frontera Health. This position will oversee the IT department, ensuring that technology aligns with the organization's strategic goals and provides efficient and reliable support to both business and clinical teams.

As part of the senior IT leadership team, your voice will be critical in helping to develop and execute an enterprise-wide IT strategy and roadmap that is aligned and positioned to innovate and deliver compelling business value globally. Through partnerships within and outside of IT, you will work to ensure stakeholders have access to our systems and services whenever and wherever they need them.

Key Responsibilities:

• Strategic Planning: Develop and implement IT strategies that support the organization's overall objectives and goals.
• Infrastructure Management: Oversee the design, implementation, and maintenance of the IT infrastructure, including hardware, software, networks, and security systems.
• Project Management: Lead IT projects, ensuring they are delivered on time, within budget, and meet the required quality standards.
• Vendor Management: Negotiate and manage relationships with IT vendors and service providers.
• Security Management: Implement and maintain robust security measures to protect the organization's data and systems. Work alongside product engineering teams to ensure security & compliance.
• Support Services: Provide technical support to end-users, including troubleshooting issues and resolving problems.
• Compliance: Ensure compliance with relevant IT regulations and standards.

Video capture

• Managing enterprise applications (Google workspace, CRM, CentralReach, etc)
• Proactively build good working relationships with both business and technology team members and management and have a sound understanding of key commercial processes
• Establish standards and policies to ensure technology is implemented consistently and uniformly across the globe in alignment with our compliance agreements.
• Infrequent travel to other sites within your duties as needed to ensure project delivery, oversight, and team mentorship.
• Provisioning laptops & devices for clinic

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in IT management or a similar role.
• Strong technical skills, including knowledge of network infrastructure, server administration, and cloud technologies.
• Experience with healthcare IT systems and regulations (e.g., HIPAA, EHR).
• Excellent problem-solving and analytical skills.
• Strong leadership and communication skills.
• Ability to work independently and as part of a team.
• Startup experience

Qualifications:

• Master's degree in Computer Science, Information Technology, or a related field.
• Video & audio capture experience
• Experience in a healthcare setting.
• Experience in using and troubleshooting MacBooks and Mac-related software and hardware.

Why Frontera Health?

• Opportunity to be at the forefront of innovation in pediatric healthcare.
• Work on challenging and impactful projects that leverage cutting-edge AI/ML technologies.
• Collaborate with a talented and passionate team in a fast-paced and dynamic environment.
• Make a real difference in the lives of children and families in rural communities.
• Competitive salary and benefits package.

Join us in building the future of behavioral healthcare!

We have determined a salary range for this position that takes into account several factors including experience, knowledge, education, skills, and abilities. Please note that the salary information is a general guideline and the exact salary will be determined based on the individual's qualifications and experience, with consideration given to the factors listed above. All full time employee benefits include a stake in shared success through stock options, health benefits, 401(k) plan, and responsible PTO.

Expected salary range in Denver $120,000—$165,000 USD

Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success.

We are committed to:

• Providing equal employment opportunities to all qualified individuals, without regard to , , , , , status, , or expression, , genetic information, veteran status, or any other characteristic protected by law.
• Fostering a culture of and belonging where everyone feels valued and respected.
• Providing reasonable accommodations to employees with disabilities.
• Continuously learning and improving our DE&I practices.

We will achieve this commitment by:

• Recruiting and hiring a diverse workforce that reflects the communities we serve.
• Creating and maintaining an inclusive work environment that is free from discrimination and harassment.
• Actively listening to and addressing the needs and concerns of all employees.

We believe that , equity, and are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.