Infrastructure Engineer I

Description This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for a Infrastructure Engineer I to join our team in either Seattle, Bellevue, Portland, Los Angeles, San Francisco, Chicago, Anchorage, New York, or Washington D.C office. This position is responsible for supporting the stable operation of the in-house computing infrastructure in a team environment. This individual uses a highly developed technical skill set to design, implement, and operate core infrastructure, develop processes and procedures, and take a lead key role in the implementation of systems projects and platforms in a diverse and dynamic technical environment.At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled.On a typical day you will: Manage identity service provisioning, auditing and ongoing access requirements for on-premises and hybrid/cloud endpoint, data and application access.Manage the firm's integrated e-mail systems to provision, manage and troubleshoot firm e-mail communications internally and externally including the e-mail policies built around that communication. Evaluate systems infrastructure needs of the firm. Make hardware, software, and vendor recommendations. Take part in product evaluations, planning and implementation of systems, applications, and servicesTake part in setting system and platform roadmapsFacilitate and oversee vendor’s services and monitor performance of systems and platforms as required to ensure maximum system availability and reliabilityMaintain guidelines, procedures, documentation and associated training plans for infrastructure administration and appropriate useAvailable to respond 24/7 for the outage or degradation of critical infrastructure servicesAssist other Information Technology teams to coordinate, develop and recommend the design of functionally centralized and distributed information systems to meet the needs of the firmExecute programs for continual measurement of the firm’s information systems performance and effectiveness. Evaluate reports to identify and correct deficiencies and irregular operationsRecommend hardware/software or corrective action as needed to assure performance requirements for continuity of service, system response time, security, reporting, backup and recovery are metPursue a formal and informal program of continuing education to keep informed of new developments and sharpen skills to ensure that the firm is taking optimal advantage of existing and new technologiesRecommend and maintain standards and procedures to support the needs of the firmParticipate in overall systems administration, maintenance and standards implementationAssist in the preparation of annual IT budget and meet annual budget targetsFollow documented processes for change control and patch managementOther duties as assignedTravel, if necessaryJoin us if you have:BS/BA in Information Technology, Engineering, Communications or equivalent experience requiredExperience with the following technologies highly preferred:Active Directory/Azure Active Directory administrationExchange/Exchange Online administrationMimecast administrationVaronis data classification and analysisWindows Server optimization and managementVMware vCenter/vSphere administrationHPE server hardwareVirtualization optimized SAN environments (e.g., Nimble)3+ years’ experience operating and maintaining large network environments. WAN, SAN, Exchange and/or VMWare experience strongly preferred3+ years’ experience with various types of server hardware requiredExperience supporting mobile computing preferredStrong communication skills, both verbal and written, with all levels of a professional services organization, including interpersonal skills, are requiredStrong customer service, analysis, troubleshooting and problem solving skills are requiredAbility to explain technical concepts to a non-technical audience; experience working with customers and staff possessing a wide range of technical expertise is requiredAbility to handle stressful situations in a calm, composed manner requiredA strong attention to detail and quality control requiredDemonstrated ability to learn new technologies quickly and independently requiredMust be a team player and have ability to work independently, with minimal supervision is requiredPrevious experience in a law firm or professional services organization, supporting a multi-office environment, preferredWho We AreDavis Wright Tremaine LLP is an AmLaw 100 law firm with 10 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client’s and each lawyer’s work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them.What’s in it For You?DWT offers competitive compensation in addition to ample benefits including but not limited to:Choice of health and vision insurance plans2 paid volunteer days for qualifying community service workDental planFertility and adoption benefitPaid sabbatical after 13 years of serviceTuition reimbursementCommuter benefitsRetirement contributionThis job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities.Diversity, equity, and inclusion (DEI) are part of the fabric of Davis Wright Tremaine—central to who we are and what we do. Our vision is to foster a culture where all talented individuals—including those from traditionally underrepresented populations—can have, and can see, a path to success. We are committed to fostering DEI because it makes our firm better, in every way. At DWT, every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. It is our policy to hire, promote, transfer, terminate, and make all employment-related decisions without regard to an employee’s sex (including pregnancy, childbirth, breastfeeding, or related medical condition), race, color, ancestry, sexual orientation, gender, gender identity, gender expression, national origin, religious creed, age, marital status, physical or mental disability, genetic information, medical condition, military condition, military or veteran status or any other basis prohibited by applicable local, state, or federal laws.Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process,