Infrastructure Engineer-Storage

Job Family: ITAs the Storage Engineer you will provide day to day Level 2 operations support for JM’s Storage infrastructure. The Storage Engineer works closely with engineers from other domains (Infrastructure and Applications) to ensure services availability.Your goal / purpose will be to manage a vast array of Storage Area Network (SAN), Network Attached Storage (NAS) and Backup and Restore across multiple locations globally. Your success will contribute to maintaining the reliability and performance of the JM IT’s storage infrastructure services and the technologies supporting these services. This includes monitoring of the environments; responding to service requests, incidents, change requests, and problem management.We have recently launched our 24-hour Global Operations Centre in Kuala Lumpur. This new team of engineers work in shifts to deliver the operational management and performance of key JM infrastructure, network, client and security technologies, providing fantastic service to 10,000 employees in over 40 countries across the world.Johnson Matthey, a FTSE 250 organisation, is a global leader in sustainable technologies specialising in catalysis, precious metal products, chemicals and process technology. With operations in over 30 countries, we employ more than 12,600 people. We have more 200 years of success behind us; be part of the next stage of our growth journey and help maintain our reputation as one of the most admired organisations in our field. Our unique culture and people give us competitive advantage and will ensure our success for years to come. You can be part of that success story.Your responsibilities:To provide implementation and technical support; including planning, installation, ongoing management, monitoring, troubleshooting, and decommissioning, following operational policies and processes that are compliant with JM IT’s standards.To analyse, troubleshoot and implement approved and standardized resolutions.To monitor environments; respond to service requests, incidents, change requests, and problem managementTo adhere to and execute the approved BCP/DR process.To support L3 teams in updating documentations and keep it up to date in line with JM standards and policies.Requirements for the role:Able to work rotational shift (24x5) based in office at KL SentralStorage Area Network (SAN) especially SC Compellent and EMC VNX.Network Attached Storage (NAS)Basic Windows Server AdministrationVeeam Backup AdministrationVMware AdministrationBasic Windows Server AdministrationKnowledge on Infrastructure ArchitectureHow you will be rewarded:We offer a competitive compensation and benefits package including bonus, excellent pension contributions and generous annual leave.At JM, an inclusive culture is integral to our values and ambitions for the future. We are committed to ensuring that everyone can bring their full self to work and thrive in their career. Welcoming everyone to JM, regardless of their unique characteristics, experiences or thoughts allows us to bring many different voices and experiences together to tackle the world's biggest challenges. Being truly inclusive means that all colleagues feel valued for their differences, views and contributions, and feel a sense of belonging at JM.