Infrastructure Support Analyst

Job Description

We welcome internal and external applications for this opportunity in our IT Team.

Scope:

We are looking for an experienced Infrastructure analyst required to join a small team that are transitioning the IT systems of the organisation, embracing modern workplace technologies, and adopting new methods and practises.

Key Objectives:

• Supporting the modernisation of all aspects of IT within the business.
• Assisting the Support desk.
• Analysing the existing infrastructure and suggesting/researching improvements.
• Monitoring and maintaining all aspects of the infrastructure.
• Provide business focused information as required

Skills:

• Extensive knowledge of networking (DNS,DHCH,TCP,IP/Subnetting, Vlans)
• Windows server 2016-2019
• Office /Microsoft 365 (F through to E suites)
• Modern identities & security
• Azure (PaaS, IaaS) security & governance
• Familiar with firewall configuration & advance threat hunting
• Experience with security tools and general vulnerability management
• Production of documentation for end users and the support desk

Summary of Daily Duties:

• Monitor and maintain the infrastructure
• Undertake regular patch/upgrade activities
• Assist IT support team with end-user queries
• Assist in configuring end user devices (new hardware/policy/compliance management)

Hours of Work:

Monday to Friday: 9am – 5pm. 1-hour for lunch. 35-hours per week.