International/ Domestic Voice and blended Process

The Offer Opportunity within a company with a solid track record of performance Join a market leader within Insurance Attractive Salary & Benefits The Job You will be responsible for : Handling inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure prompt and accurate order processing and delivery. Escalating customer feedback as required. The Profile You have at least 1 year experience within a Customer Service role, ideally within the Insurance industry. You possess excellent interpersonal as well as written and verbal communication skills. You have working knowledge of Customer handaling, Customer service, After sales service and customer query solving You are a self-starter and demonstrate a high level of resilience You are adaptable and thrive in changing environments You pay strong attention to detail and deliver work that is of a high standard The Employer Our client is one of India's leading online insurance platforms. It is the flagship platform of Fintech, which owns the fintech brand and the lending & insurance marketplace in the UAE region