IT Systems Engineer
Job DescriptionJob Description
Responsibilities: Medical Brain’s clients include Health Systems/Hospitals and Physician Practices. Our IT Systems Engineer has ownership of managing all aspects of our technology interactions with our clients including:
- Engaging with clients and their IT Teams to assess various intersections of technology with the Medical Brain such as local networks, clients’ cloud systems, and data interoperability
- Collaborating with the Medical Brain’s Clinical and Account Management Teams in initial deployment and ongoing technology management of clients’ use of the Medical Brain
- Coordinate technical support issue resolution with client’s IT teams and the Medical Brain’s client Account Managers
- Coordinate technical support and issue resolution with the Medical Brain’s North American teams
- Coordinate technical support and issue resolution of the Medical Brain’s extensive data interoperability capabilities and platform
- Collaborate with internal compliance teams and vendors regarding cybersecurity
Requirements and qualifications:
- Bachelor’s degree or higher in Computer Science, Engineering, or Information Technology from an accredited US university
- 5 years of relevant experience in IT systems management
- Experience troubleshooting locally installed and cloud-based applications on user devices including desktops, laptops and mobile devices (iOS and Android)
- Experience in project coordination of software deployment projects as part of technology teams
- Excellent interpersonal skills for interaction with internal teams as well as clients and clients’ IT Teams
- Preference will be given to candidates with relevant experience, preferably at a healthcare software company or at a Hospital, Physician Practice or equivalent
- Preference will be given to candidates with understanding of the use of various clinical or administrative software such as EHRs at a Hospital, Physician Practice or equivalent
Company DescriptionhealthPrecision, Inc. is the leading provider of advanced decision support solutions to the global healthcare industry. We create innovative, intelligent and integrated software to streamline critical functions in healthcare. Our solution - The Medical Brain® is a patient centered platform that connects the patient’s entire healthcare ecosystem for seamless coordination of care, early detection and facilitation of care management. The Medical Brain intelligently and continuously evaluates data from all sources to form an intelligent clinical picture that identifies issues in real-time and alerts patients and providers for rapid action. We are dedicated to helping clinicians, patients and caregivers make better healthcare decisions.
healthPrecision has great career opportunities which offer, among other things, an exciting, fast-paced work-environment and advancement opportunities. We have brought together a multifaceted team of leading experts in clinical practice, healthcare delivery, decision support, machine learning, data science, workflow, quality and compliance, behavioral sciences and patient engagement to create the Medical Brain.Company DescriptionhealthPrecision, Inc. is the leading provider of advanced decision support solutions to the global healthcare industry. We create innovative, intelligent and integrated software to streamline critical functions in healthcare. Our solution - The Medical Brain® is a patient centered platform that connects the patient’s entire healthcare ecosystem for seamless coordination of care, early detection and facilitation of care management. The Medical Brain intelligently and continuously evaluates data from all sources to form an intelligent clinical picture that identifies issues in real-time and alerts patients and providers for rapid action. We are dedicated to helping clinicians, patients and caregivers make better healthcare decisions.\r\n\r\nhealthPrecision has great career opportunities which offer, among other things, an exciting, fast-paced work-environment and advancement opportunities. We have brought together a multifaceted team of leading experts in clinical practice, healthcare delivery, decision support, machine learning, data science, workflow, quality and compliance, behavioral sciences and patient engagement to create the Medical Brain.