IT Systems Engineer

Due to their continued success and growth, our client is currently seeking to recruit an experienced IT Systems Engineer to join their team. This is a fantastic opportunity for a technically minded individual to work for an award-winning business, who reward their employees with a competitive salary and excellent career prospects.



Skills & Experience and Systems Knowledge Required:



* Proven experience within a similar IT Systems Engineering role, with extensive experience and knowledge of Azure



* Extensive technical knowledge and expertise with Azure, VMware or Hyper-V and operating systems Windows Server 2019/2022



* Proficiency in Cloud platforms



* Proficiency in scripting including PowerShell for automation and task simplification



* Expertise in Ave Point, Veeam, BackupExec, or Redstor for ensuring data integrity and recovery



* A proactive approach with “can do” attitude and ability to motivate others



* Proven problem-solving abilities



* A high degree of accuracy and attentional to detail



* Excellent communication skills, written and verbal



Key Duties & Responsibilities Include:



* Installing, configuring, and maintaining network hardware, servers, and infrastructure



* Monitoring system performance to ensure IT services are up and available



* Performing routine checks, backups, and patch management



* Network and systems monitoring and liaising with the NOC for smooth operations of systems



* Providing technical support to staff members through phone calls or email correspondence and maintain detailed records of all IT incidents and requests. Keeping users informed about the status of their tickets to effectively manage their expectations



* Ensuring the delivery of an efficient service that maintains a high level of user satisfaction



* Troubleshooting and resolving incidents involving various systems, applications, and technologies either through remote access or by providing direct user assistance



* Proactively managing service desk queues, handle unassigned tickets, and continuously update work information



* Facilitating and supporting internal office relocations (IT equipment only) and new user configurations.



* Cabling and network patch management.



* Inventory and asset management.



* Leading the technical elements of various application and infrastructure projects.



In return for hard work and commitment, the successful candidate will be offered a competitive salary, excellent career progression opportunities and unrivalled benefits