Junior Support Engineering Internship
Join our Student Empowerment Program as a Junior Support Engineer! What is the added value of our internship program? Be a part of the SE community: Meaningful and connected experience guided by a Program Leader and a Business Mentor. With us, learn every day: Dedicated learning path combining business and soft skills training Evolve in the BeNe cluster: Enhance collaboration and networking in an international environment Where? At Baarn Duration? 5-6 months - From September The internship is paid - € Netto What will be your mission? As an intern, you'll play a crucial role in our industrial automation support environment, specifically focusing on enhancing customer satisfaction across the Europe/Middle East/Africa region. Your main task will involve addressing customer-reported issues with their installed base. Working closely with local engineers on-site, you'll meticulously dissect these issues, gaining a comprehensive understanding of the installed software/hardware and isolating the root cause of reported problems. Once identified, you'll craft detailed instruction checklists to empower on-site engineers in swiftly resolving these issues. Here's how your internship could look like! Problem Diagnosis and Resolution: Analyzing customer complaints and breaking them down into manageable components. Collaborating with on-site engineers to understand and address issues at the installation site. Developing instruction checklists for on-site engineers to resolve issues efficiently. Test Lab Support: Setting up test environments in our Baarn NL lab to replicate customer-reported problems. Running simulations to recreate issues observed at customer sites. Documenting test protocols and handing them over to the development group for software fixes. Who We're Looking For? Our ideal candidate is: Enthusiastic and Driven: You have a go-getter attitude and a passion for success. Your interest in sales and eagerness to learn will set you apart. Excellent Communicator: Your interpersonal skills are top-notch, and you know how to build rapport with others, making you an outstanding relationship builder. Language requirement: English Education: Technical Informatica , Information and Communication Technology (SW engineering), data analytics or statistics, or any AI related training to interpret big data sets. The Process of recruitment: An online assessment / video interview to identify your motivations to join us. An exchange with the recruiter An exchange with your tutor Ready to Take the Next Step? At Schneider Electric we believe in fostering a culture of growth and innovation. When you join us, you'll be part of a supportive and collaborative team that encourages your professional development. We provide comprehensive training and mentorship to help you excel in your role. If you're ready to embark on an exciting journey with us and make a real impact in the world, apply now to join our team! Together, let's create a brighter future and unlock your full potential at Schneider Electric! We are thrilled to receive your application and are looking forward to reviewing it! Let us learn about you! Apply today. #LI-DW1