Lead Engineer, Enterprise Incident Management

Title: Lead Engineer, Enterprise Incident Management





Location: Reston, VA 100% Remote





Duration: Long Term Assignment





Profile: a lead/senior infrastructure engineer with AWS with incident management and DevOps experience. this team supports the app dev teams ensuring environments are ready and working as designed, etc.





Must Have





APIs





Automations





AWS Cloud





cloud infrastructure and applications





DevOps





Incident response





Position Overview:





As a Lead Engineer, Enterprise Incident Management you will pay an integral part in integrating and automating incident management tooling, responding and triaging incidents, monitoring alerts and moving incidents thoughtfully to resolution while ensuring proper communication. Your knowledge of distributed cloud infrastructure, excellent communication skills, and ability to troubleshoot will enable you to ask the right questions to progress enterprise incidents to resolution. Your tactful, analytical approach will allow for you to conduct operational excellence reviews post incident and follow-up on deliverables to allow for continuous improvement.





Required Skills:





A deep understanding of how to troubleshoot cloud infrastructure and applications





Experience with incident response in AWS cloud environment





Experience with DevOps concepts and software engineer collaboration





7+ years of work experience in operations, incident response, and/or devops.





experience working alongside and leading high-performance teams who can make decisions in fast-paced environments.





Experience leading in a cross-functional team environment





Exceptional problem-solving





Experience with API integrations and automations