Lead Site Reliability Engineer

Job Summary Job Description What is the opportunity? This role will be responsible for the development, implementation, and support of Site Reliability Engineering (SRE) solutions for applications supported by the Digital Branch SRE organization. As the Engineering arm of the Digital Branch SRE organization, this team will work collaboratively with the Delivery arm of the same organization and any other IT partners required to succeed in its mandate. The incumbent will need intermediate knowledge and experience working in an application development and/or technology operations organization. Perform production support role and partner with the SRE Delivery team in incident management and problem management. What will you do? Lead in code and non-functional (performance, security, maintainability, compliance, change management) reviews of all production-bound SRE solutions Drive transformation by continuously looking for ways to automate existing processes Track, audit, monitor, and implement technical work streams Act as portfolio SME (Subject Matter Expert) – understand & document common components, core functionalities, and infrastructure of supported applications Be an escalation point in the on-call rotation, and support our maintenance, scheduled work, support and release deployment requirements Drive in incident management and problem management for applications in scope and RCA Action items fulfillment/ownership Focus on Continuous improvement and technical standards – Drive improvements in productivity, monitoring, tooling, and best practices Manage technology currency (server patching, certificate renewal, compliance, etc.) with a keen eye on automating opportunities In this role, you will communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide What do you need to succeed? Must have: Advanced knowledge of industry practices, with focus on SRE Advanced experience in a variety of environments (Cloud, distributed and mainframe, business workflows and services/APIs, databases) Excellent communication skills, direct style (e.g. I did or did not do something, it does or does not work as opposed I believe or I understand it to be) Effective negotiation skills, stakeholder management Ability to influence at the Director level (unit and other partner units) Hands-on experience in a variety of SRE languages and tools (Ansible, Dynatrace Managed, Moog, PagerDuty, ServiceNow, GitHub, Slack, Elastic, Logstash, Kibana, Blue Prism, Catch Point What’s in it for you?  We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.  A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable  Leaders who support your development through coaching and managing opportunities  Flexible work/life balance options  Opportunities to do challenging work  Opportunities to take on progressively greater accountabilities     #LI-Hybrid #LI-POST #TechPJ Job Skills Agile Methodology, Change Management, Communication, Continual Improvement Process, Git, Group Problem Solving, Incident Management, IT Systems Integration, Kubernetes, MySQL, Organizational Leadership, Python (Programming Language), Slack Software, System Applications, Work Collaboratively Additional Job Details Address: 1 PLACE VILLE MARIE:MONTRÉAL City: MONTRÉAL Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2025-02-12 Application Deadline: 2025-03-31 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above I nclusion and Equal Opportunity Employment At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities. ​​​​​​​ We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .