Lift Service Supervisor

Job Description

Lift Service Supervisor
Lichfield
Salary: £55,000
Company Overview:
We are a leading lift and escalator service company, committed to providing the highest standard of maintenance and repair solutions to our clients across the UK. With a strong emphasis on safety, reliability, and customer service, we are looking for a dedicated Lift Service Supervisor to join our growing team in Newcastle.

Job Summary:
As the Lift Service Supervisor, you will be responsible for overseeing a team of lift service technicians and ensuring the efficient delivery of lift maintenance and repair services. You will work closely with clients to provide exceptional service and will take a proactive approach to safety, technical troubleshooting, and team development. This role is ideal for a skilled supervisor with experience in the lift and escalator industry, looking to advance their career in a dynamic and supportive environment.

Key Responsibilities:

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• Supervise a team of lift service technicians, providing guidance, support, and technical expertise.

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• Coordinate and schedule maintenance and repair work, ensuring timely service delivery.

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• Planning and supervising works, ensuring they are carried out safely and efficiently.

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• Supervising and organising the day-to-day activities of your engineering team.

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• Updating information and responding to messages using the company computer network.

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• Processing service reports, callout reports, client/consultant survey reports, thorough examination reports and client correspondence.

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• Investigating and reporting any accidents or incidents.

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• Conducting technical surveys/specific risk assessments/release training.

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• Communicating effectively with project managers, engineers and clients.

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• Liaising with suppliers and sub-contractors to obtain spare parts and oversee specialist sub-contractors’ works.

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The ideal candidate should have a:

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• Strong understanding of lift maintenance, safety protocols, and relevant regulations.

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• Keen eye for detail to ensure all safety measures are followed.

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• Current valid driving licence.

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• DBS check will be required.

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Qualifications:

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• Proven experience in the lift or escalator industry, ideally in a supervisory or team leader role.

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• NVQ Level 3 in Lift Maintenance or equivalent qualification (essential).

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• Strong knowledge of lift systems, including electrical and mechanical components.

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• Excellent troubleshooting skills with the ability to handle complex technical issues.

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• Demonstrated commitment to safety and regulatory compliance.

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• Strong organizational and time-management skills.

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• Effective communication skills, with an ability to work with diverse teams and clients.

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• Valid UK driver’s license (essential).

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Benefits for the Lift Service Supervisor:

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• Competitive salary, based on proven experience.

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• Company vehicle or Cash Allowance scheme.

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• Participation in the company profit share scheme, after a qualifying period.

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• Stakeholder pension scheme.

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• 25 days paid holiday, in addition to public holidays.

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• Medicash Health scheme and Wellbeing scheme.

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• Enhanced Maternity and Paternity Scheme, after a qualifying period.

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If you are interested in this Lift Service Supervisor opportunity, please use the application link or contact Ravin Sanghera on 07949074423 or Ravin@stirlingwarrington.co.uk.