Linux / Windows Support Engineer

Linux / Windows Support Engineer - Sheffield - £240 a day



You will join a global high technology software company to provide full IT operations support at our Sheffield office as well as some remote support for sites across Europe, involving client desktop support (Windows & LINUX); and administration and support of the Windows & LINUX server infrastructure.



Operations

* Second level support for all client desktop computing issues (PC Hardware, Windows, LINUX, VMware)

* Administration of Windows File and Print Servers and Linux based servers.

* Consultative services to highly technical customer base, advising on IT technology and methodology choices

* Communicate effectively and efficiently to end users and peers to resolve tickets

* Closely adhere to operations processes and service level agreements, following ITIL best practice



Skills



Windows Desktop: Build, Optimisation, fault diagnosis, Security, virtualisation, VPN, Auto Deployment.

LINUX Desktop: Build, Optimisation, fault diagnosis, Security, virtualisation, VPN, Administration, Scripting.

Windows Server OS: Install, config, optimization, clustering & high availability, AD, GPO, monitoring, backup.

Virtualisation: Workstation Virtualisation.

IT Process: ITIL; Service, Change, Asset, Contract & Release Management



Linux / Windows Support Engineer - Sheffield - £240 a day