Litigation Case Manager - Hybrid

Job DescriptionJob Description

At Sneed & Mitchell, the work we do matters for our clients and their families. For thousands of Americans, we’re their last line of defense against insurance companies, large corporations, or defective products. From attorneys to client support staff, and creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for our clients.

Summary

Our firm is looking for Case Managers who are passionate about helping people and dedicated to providing a first-class customer experience. Our clients are often experiencing traumatic situations, so the person joining our team must have a strong sense of empathy for those in need.

This is a hybrid, Houston-based role and a full-time position.

Responsibilities

• Investigate claims documents and request additional materials
• Complete proper paperwork and submit to insurance carriers
• Help negotiate clients' claims for benefits
• Accepting inbound calls from clients and placing appropriate outbound calls
• Resolving client issues in a professional manner
• Scheduling appointments and key dates
• Maintain error-free client files in our system
• Be able to navigate our cloud-based software

Qualification

• High school diploma or GED is required; college
• Ability to communicate effectively with clients
• Previous legal experience required
• Litigation experience is a plus
• Used to adapting in an ever-changing environment and handling multiple priorities
• Excellent oral communication with an outgoing personality
• Able to multitask and learn quickly
• Must thrive in a team environment
• Reliable and dependable
• Excellent comprehension and critical-thinking skills
• Ability to type at least 50 WPM with excellent writing skills while navigating through multiple software applications

Benefits

Sneed & Mitchell LLP is a personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Job highlights

• Ability to communicate effectively with clients
• Used to adapting to an ever-changing environment and handling multiple priorities
• Excellent oral communication with an outgoing personality
• Able to multitask and learn quickly
• Must thrive in a team environment
• Reliable and dependable
• Excellent comprehension and critical-thinking skills
• Ability to type at least 50 WPM with excellent writing skills while navigating through multiple software applications

Rate

$20-22 hr.

Equal Opportunity Statement

Sneed & Mitchell provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to , , , , , , status, genetics, protected veteran status, , or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Company DescriptionAt Sneed & Mitchell, the work we do matters. For thousands of Americans, we’re their last line of defense against insurance companies and large corporations or dangerous products. From attorneys to client support staff, and creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for our clients.Company DescriptionAt Sneed & Mitchell, the work we do matters. For thousands of Americans, we’re their last line of defense against insurance companies and large corporations or dangerous products. From attorneys to client support staff, and creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for our clients.