Load Planner (Nights)
Job Title: Load Planner (Nights)
Location: March
Salary: Competitive
Job type: Full time, Permanent
6pm – 12pm shift patterns
About us:
Knowles Logistics is trusted by some of the biggest and best-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long-term benefits for both parties. We aim to carry out our operations sustainably, and that's not just by minimising our environmental impacts but also by examining efficiencies across the business and fully embracing development opportunities.
The Role:
Control the loads of freight internal to Knowles Logistics Pallet force and warehousing teams making sure that goods are moved in the most efficient way, taking into account schedules, costs, and health and safety of the teams. Remaining in constant contact with the transport, warehousing and Pallet force teams to ensure smooth running of the loads to meet customer requirements.
Must Have skills / experience
Minimum of 1 years’ experience of working within a transport or planning office
Excellent Telephone manner
The ability to work under pressure and meet deadlines
Good UK Geographical Knowledge
Highly organised and adaptable to fast paced changing situations
Highly competent with PC literate - Sound working knowledge of Microsoft Word, Excel & PowerPoint and Transport IT/ web based systems
The ability to work flexibly within a team and make changes to plans at short notice
Strong problem solving skills
Customer focused at all times ensuring top quality service levels
Professional in appearance and manner
Key Accountabilities
Ensure that all loads are planned to meet customer requirements by:
Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules
Relay work orders, messages, and information to or from Pallet force, Warehouse and Transport teams
Plan the schedule to update the Warehouse, dispatch and Pallet force teams to ensure produce is moved appropriate locations according to customer requests, specifications, or needs.
Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment
Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information
Promptly answering telephone in a professional manner and dealing with field and customer enquiries
Liaise with Warehousing and Traffic teams to understand any unplanned issues and offer resolutions in planning to the management of loads
Maximise Load Fill for all outbound deliveries
Maximise Synergies between the Warehouse, Pallet force and Knowles groups
Determine types or amounts of loads and vehicles required to build work orders
RE-booking of failures
Consolidate other customers work with movements external to Wimblington
What We Offer / Benefits:
We have training and development.
Free uniform & PPE provided.
Auto enrolment into pension.
Statutory holiday entitlement.
Salary - depending on experience and discussed at interview.
Please note:
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Candidates with the experience or relevant job titles of; Logistics Manager, Distribution Controller, Fleet Manager, Transport Manager, Logistics Supervisor, Transport Supervisor, Logistics Coordinator, Transportation Manager, Freight Manager, Transport Planner, Supply Chain Controller, Cargo Manager, Transport Coordinator, Shipment and Logistics Manager, Distribution Coordinator, Transport Operations Manager, Supply Chain Coordinator will also be considered for this role