Logistics Coordinator

Job DescriptionJob Description

Sun Gro Horticulture is one of the most prominent North American horticultural companies, employing over 800 staff and serving customers worldwide. Since its humble beginnings in 1929, it has become the leading supplier of soilless growing mixes to North America’s top 100 greenhouse and nursery growers, shipping over 70,000 truckloads of product annually. Sun Gro products are made to exacting standards and conform to high product quality and performance criteria.

Sun Gro Horticulture recognizes that its success is due to the strength of its employees. A primary goal of Sun Gro® is to promote individual employees’ sense of accomplishment and contribution so that employees enjoy their association with Sun Gro Horticulture. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, Sun Gro.

GENERAL SUMMARY:
The Logistics Coordinator is responsible for the scheduling of trucks for delivery of product within a specified territory to Sun Gro customers.  Responsible for building and maintaining relationships with trucking and transportation companies and logistics partners to achieve business goals.

ESSENTIAL JOB FUNCTIONS:

• Work with independent carriers to haul and deliver products to customers within an assigned geographic territory.
• Schedule full truckload shipments with carriers for pickup and delivery, approximately 75-100 loads/week
• Search, identify and negotiate rates with independent carriers to haul product while keeping costs down.
• Negotiate rates with existing carriers and brokers for same day loads as well as future capacity needs.
• Communicate and receive detailed customer load information by telephone, email, customer websites, or electronic tendering.
• Monitor and trace loads so that follow up can be made to the customer regarding issues that could effect on-time pick up or delivery.
• Effectively maintain, build and grow relationships with existing and/or new carriers.
• Communicate effectively and professionally with customer, operations personnel and executive management.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to multi-task in a fast-paced environment; attention to detail critical.
• Strong, self-driven individual able to book upward of 20+ loads a day, every day.
• Ability to communicate effectively both in person and on the phone with customers, carriers, internal and external business partners providing concise instruction or information.
• Ability to develop relations with internal and external customers.
• Ability to read, write and speak English fluently; bi-lingual Spanish a plus.
• Ability to manage complex transactional or emotional customer situations promptly and professionally meeting commitments for service and assistance.
• Advanced Excel and data management skills

 
EDUCATION AND EXPERIENCE:

• 1+ years proven freight booking experience in a trucking/transportation environment required.
• Previous experience in booking and negotiating truckload freight.
• General knowledge of freight, DOT rules and regulations.
• Prior Transportation Software knowledge and experience with Transportation Management systems (TMS)
• High School Diploma or GED
• Bachelor’s degree in business, Supply Chain Management, or Logistics Transportation .

WORK ENVIRONMENT

• Typical office environment
• Fast paced.
• Noise level - low

PHYSICAL DEMANDS:

• Sitting and using office equipment (computers, telephones, copiers) for prolonged periods of time.

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