Low Voltage Electric Data Technician

Job DescriptionJob DescriptionBenefits:

• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Free uniforms
• Help or transport service
• Opportunity for advancement
• Training & development

Low Voltage Electric Data Technician
Salary Range
37500k-42000k

Job Summary

A Low Voltage Electric Data Technician is responsible for supporting the organizations computing and telecommunication network operations and procedures. The technician works either solely or with a team to support telephone systems and POS systems, which include installation of cable and maintenance of the systems and troubleshooting issues of like equipment. The technician will deliver the desired customer service experience required by partnered businesses. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Skills

• Emotional intelligance
• Strong work ethics
• Motivation
• Dependability
• Critical thinking and decision making
• Good communication
• Time management
• Works well with others
• Ability to follow directions

Essential Functions

• Provide service and customer support during field visits or dispatches
• Tie workflow to schedule
• Manage all on site installation, repair, maintenance and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports to partnered vendors
• Document processes
• Operate vehicle in a safely manner and use field automation systems
• Follow all companys filed procedures and protocols
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations/briefings
• Build positive relationships with customers and coworkers
• Proven field service experience
• Ability to troubleshoot, test, repair and service technical equipment
• English literacy
• Ability to work flexible shifts and to adapt to changing work schedules
• Familiarity with mobile tools and applications
• Technical degree or certification is preferable
• Valid drivers license & reliable transportation
• Scissor lift certification required

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing. The employee must frequently lift and/or move items over 50 pounds including over their head. Ability to climb ladders up to 25 feet and ability to drive and stand on scissor-lift to 40 feet. Specific vision abilities required by this job include close vision, distance vision, vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

This job operates in a professional warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and video.

Travel

This position may require travel. Travel accommodation will be met when travel is required which include overnight accommodations, meal allowance, and gas or mileage.