Machine Tool Field Service Technician

Job DescriptionJob DescriptionWe are a well-established North American office of a European metal cutting machine tool builder and importer, and are seeking a Machine Tool Service Technician to join our growing team.

Responsibilities:

• Travel to customer sites across North America
• Troubleshoot and repair production metal cutting machines
• Install new machines
• Prepare machines in house for demonstration and customer testing
• Work with service technicians from the production factories during machine installations
• Perform preventative and predictive maintenance on customer machines
• Interact with customers regarding service and spare parts needs
• Assist in office work such as spare parts shipments, teleservice, etc., when not traveling.

Qualifications:

• Experience with machinery - specific experience with metal cutting machinery service a plus.
• Understanding of CNC and PLC programming and troubleshooting.
• Understanding of hydraulics, pneumatic, and lubrication systems.
• Understanding of the function of metal cutting, including cutting tools and processes.
• Ability to travel - typically travel is for one week - some times shorter, but occasionally a weekend stay is required. Travel is not anticipated every single week, but should be anticipated to be 50-60% of the time.
• Good customer interaction skills