Maintenance Administrator

Job Title: Maintenance Administrator (Full time)



Location: Poole (Office Based)



Salary: £28,000 - £30,000 per annum



Job Type: Full time/ Permanent (40h per week 8:30am - 5:30pm Mon-Friday)



About the role:



We are in search of an experienced administrator to work in our Head Office in Poole. You will need to be eager to embrace a fresh opportunity within a fast-paced setting. The perfect candidate should be adaptable, have a desire to acquire new skills, and be comfortable working individually or as part of a supportive team in a face-to-face environment.



In this position, you will play a vital role in supporting the Maintenance Team and, as such, we are seeking an individual with a strong, optimistic mindset and a sharp attention to detail. The responsibilities will be diverse, requiring efficiency and excellent organisational skills.



Duties and Responsibilities:



Basic quote preparation for maintenance contracts

Preparing pro-forma invoices for payment through Sage 200

Chase timesheets and job sheets to ensure receipt in a timely manner

Contacting customers to chase outstanding invoices and quotes

Entering Sales orders for goods, services, and labour

Scheduling appointments for our engineers

Preparing Job Packs / Calendar Appointments for engineer visits

Costing engineers time from weekly timesheets to a sales order

Basic quote preparation for remedial works

Using Servicelife to record all customer and site history

Answering the phones and responding to emails as required

Booking Hotels for engineers

Managing 'Van Stock' and returns

Other duties as required appropriate to the roleAbout you:



Previous experience in a similar role is desirable

Strong communication skills as you will be liaising with colleagues across the business as well as with clients on the telephone and via emails

Excellent numeracy and IT skills

Organised, accurate with a very high attention to detail

The ability to make decisions whilst working under pressure.

A proficient user of MS OfficeBenefits:



23 days paid holiday, increasing up to a maximum of 30 days, plus bank holidays

Company funded Bupa health plan*

Company sick pay*

Free eye test

Development Programme, up to 100% funding for development programmes

Company funded activities at Christmas and in the summer

Bike to work scheme*

On site parking

*Available after 12 months servicePlease click the APPLY button to submit your CV for this role



Candidates with experience or relevant job titles of Maintenance Manager, Facility Operations Coordinator, Property Maintenance Supervisor, Technical Services Administrator, and Maintenance Supervisor may also be considered