Maintenance Engineer

Job DescriptionJob Description

JOB SUMMARY

Responsible for minor repairs, installation, and maintenance of departmental equipment. Works with the Chief Engineer to assist with with the daily operation of the pool to include chemical balancing and cleaning, implementation of the SuiteCare program, and monitors the hotel life safety systems.

JOB REQUIREMENTS

• Weekend availability is required.

ESSENTIAL FUNCTIONS

• Perform and operate a preventative maintenance system on hotel equipment.
• Conduct routine repairs on all hotel equipment.
• Must have an understanding and working knowledge of equipment troubleshooting.
• Be familiar with the types of equipment in the hotel and its importance to the overall operation of the hotel.
• Must have knowledge in the following areas: plumbing, electrical, air conditioning, kitchen equipment, and laundry equipment.
• Must be able to read and understand operational manuals, schematic diagrams, and blueprints.
• Must understand water distribution systems, pumps, and drainage systems.
• Must have knowledge of building electrical systems and electrical distributions systems.
• Must know boiler operation, troubleshooting and repair.
• Must have knowledge of generator and fire pump operation.
• Have the ability to learn the hotels life safety systems.
• Conduct daily inspections of hotel Public and Back of House spaces, correct any defects as needed.
• Assist in providing building security, when needed.
• Respond to emergency and after hours calls and requests in a timely manner.
• Train staff to perform basic functions such changing light bulbs, clear plumbing blockages, and basic guest room door lock troubleshooting.
• Provide exceptional guest service at all times.
• Follow established procedures to prevent the spread of infectious diseases.
• Respond to and resolve guest room defects as reported by the Housekeeping staff.
• Each associate is expected to complete, within their ability, all reasonable requests by management.

QUALIFICATION STANDARDS

Education and Experience

• One year of hotel experience with an extended stay brand, or similar experience .
• Must be certified in a minimum of Type I & II refrigerants and possess a current certificate.
• Maintenance Engineers must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
• Maintenance Engineers must have the ability to multi-task, be detail-oriented, and be able to problem solve to effectively deal with internal and external customers.
• High School diploma or equivalent required.

Physical Requirements

• Long hours sometimes required.
• Pushing, pulling, bending, stooping, upward reaching.
• Light work - Exerting up to 40 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Prolonged periods of standing and/or walking.

Mental Requirements

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must maintain composure and objectivity while under pressure.

ADDITIONAL INFORMATION

This hotel is owned and operated by an independent franchisee, Pinnacle Hotel Management. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

SERVICE CULTURE FOCUS

To support Pinnacle Hotel Management's Vision of being recognized by our customers as the best in our business through ensuring a culture that "makes the ordinary extraordinary!" You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.

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