Manager/Project

Job DescriptionJob Description

Job Title: Project Manager

Division: FiOptix Inc

FSLA Status: Exempt

Reports To: Director of Operations

Job Summary: This position is responsible for the daily oversight of the assigned market, including but not limited to; operations, safety, staffing, accomplishing business objectives, customer satisfaction, and profitability.

Essential Duties and Responsibilities:

• Create a detailed work plan to identify and sequence the required activities to successfully complete each assigned project
• Provide leadership to project completion, ensuring that quality standards, budget, and timelines are adhered to, and that each project is prepared for invoicing
• Execute operational goals and drive performance to ensure a high level of customer satisfaction
• Resolve escalated customer inquiries and/or concerns
• Promote a safety-first culture and ensure a safe work environment is maintained by adhering to and enforcing all Company safety practices and procedures
• Manage the maintenance of the facility, warehouse, fleet, vehicles, equipment, and tools
• Ensure the regular completion of job safety observations (JSO) and vehicle inspections
• Ensure the timely reporting of on the job accidents, injuries, and damage claims
• Ensure the crews have the required safety gear, proper tools, and associated training
• Establish, manage, and maintain subcontractor relationships
• Determine ongoing staffing requirements, monitor staff, and ensure training needs are addressed
• Liaise with Shared Services to resolve concerns or issues within the operations
• Other duties as assigned

Supervisory Job Duties:

• Carries out supervisory duties in accordance with the Company’s objectives, policies, and applicable laws. Responsibilities may include but are not limited to; planning, assigning, and directing work, interviewing, hiring, training, evaluating performance, rewarding and disciplining employees, addressing employee concerns, and partnering with local management and Human Resources to resolve escalated employee matters.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

Education:

• Bachelor’s degree in a relevant field from a four-year college or university
• Project Management Professional (PMP) designation a plus

Experience:

• Five years of wireline telecommunications and cable experience, including underground utilities, placement and routing of utilities/fiber optic, CATV pathways, aerial, and multi dwelling units (MDU)
• Three years supervisory experience
• Experience coordinating work schedules in a dynamic environment
• Knowledge of the use and operating characteristics of a variety of light and heavy equipment used in construction and maintenance
• Knowledge of the hazards incidental to maintenance and construction involved and of the safety measures to be observed
• Knowledge of highway traffic control standards

Technical Skills:

• Computer and Microsoft Office proficiency
• Ability to use various customer systems
• Ability to use a wireless tablet
• Knowledge of utility depths and placement
• Ability to read and interpret design prints
• Ability to understand and audit network drawings, route maps, and scopes of work interpreting fiber test results

Soft Skills:

• Highly organized and detail orientated
• Ability to multi-task and work in a fast-paced environment under tight deadlines
• Ability to work independently and as a member of various teams
• Excellent interpersonal and customer service skills
• Ability to think analytically, apply sound judgment, and solve problems
• Ability to lead, teach, train, and motivate staff
• Business and financial acumen

Physical Requirements:

• Must be able to pass pre-employment screening that includes background and drug testing
• Must have a valid driver’s license and a driving record that meets Company requirements
• Sitting at a desk for 6-8 hours a day
• Working on a computer for 6-8 hours a day
• May be required to work long and unpredictable hours
• Ability to travel up to 25% of the time, including short notice travel. Travel includes local site travel or travel depending on business needs.

Disclaimer: All job requirements are subject to possible revision to reflect changes in the position requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.