Network Engineer, Voice Focus-Technology Services

Job DescriptionJob DescriptionDescriptionJob Type

• Full-time, non-supervisory.
• Some travel is required.
• On-call duties may be required.
• Applicant must be authorized to work in the U.S. and not require sponsorship.

For contract opportunities:

• This is a remote position within the United States.

Key Responsibilities

• Primary responsibilities will include designing, implementing, and supporting telco voice service solutions, including premise-based and cloud-based solutions from Alianza, Metaswitch, Ribbon, Sinch, and TelcoBridges, among others.
• Lead/manage projects of varying complexity, which may be cross-departmental.
• Performing system upgrades and subscriber migrations.
• Directly working with clients to troubleshoot issues in existing systems.
• Documenting and diagramming networks, relevant processes, and troubleshooting steps.
• Communicating technical concepts clearly and understandably.
• Keeping up with industry developments, new technologies, and best practices.
• Improving knowledge and expertise through independent research, practice, and industry-accepted certifications.
• THIS IS AN ON-CALL AS NEEDED ROLE 

Qualifications, Education & Experience

• A strong understanding of telco voice principles is a must.
• Proficiency with both TDM and SIP/VoIP technologies is a must.
• Understanding networking concepts and IP networks is a must.
• Hands-on experience with voice equipment from vendors such as Genband/Ribbon, Metaswitch, TelcoBridges, and related management systems is a must.
• Hands-on experience with session border controllers.
• Understanding of DC power systems.
• Understanding of safety practices in a central office environment.
• Proficiency with Windows-based computers and the Office product suite is a must.
• Good oral and written communication is a must.
• Ability to work as part of a team is a must.
• Excellent problem-solving skills is a must.
• Ability to work on multiple projects is a must.
• Attention to detail and good judgment are a must.
• Desire to learn and apply what you learn immediately is a must.
• Experience with IP network equipment is a plus.
• Experience with telco access network equipment is a plus.
• IP network certifications are a plus.

 
Education and Experience

• Minimum four (4) years of experience designing, implementing, and supporting telco voice systems.
• Computer/Management Information Systems, Engineering, Computer Science, or similar Bachelor’s Degree.

BenefitsAt JSI, you will have a rewarding and challenging career on every level of the organization. JSI is committed to providing our employees with the following:

• Professional growth and development opportunities.
• A diverse, dynamic, and stimulating work environment.
• Educational opportunities.
• A competitive salary and benefits package.