O&M Systems Engineer

Description





Leidos is looking for an Operations and Maintenance Systems Engineer with strong systems and software experience to support a complex DHS effort. In this capacity, the Senior Systems Engineer will provide operations and maintenance (O&M) support on a mission-critical program supporting the CBP Passenger Systems Program Directorate (PSPD). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing travelers at the ports of entry (POEs) into the United States. In this position, the Senior Systems Engineer will work with the application teams, end-users, PSPD Divisions, and other infrastructure teams to support production issues.





This position REQUIRES onsite support in Ashburn, VA, 2 times a week





Required Experience:





BS/BA degree and 8 years of prior relevant experience or a Masters' degree with a minimum of 6 years of previous relevant experience; or 4 years of experience in lieu of degree





U.S.





Experience with supporting applications within the AWS Cloud environment





Experience with troubleshooting application production problems and providing solutions promptly





Experience with monitoring production applications and databases





Ability to analyze recurring problems and initiate solutions for preventing reoccurrence





Experience in supporting O&M 24x7x365 operations including nights, weekends and holidays





Knowledge of ticketing systems such as ServiceNow and JIRA





Desired Experience and Skills:





DoS Top Secret or DHS Full-BI





Solid experience with monitoring tools Dynatrace, Splunk, Kibana, and Grafana





Configuration of hardware devices





Experience with Linux and Windows scripting





Software installation





Experience with Agile/Scrum Methodology





Original Posting Date:





2024-10-17While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.





Pay Range:





Pay Range $(phone number removed) - $(phone number removed)





The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.