Operations Manager

Job Description

Operations Manager

Location: Clyde - Helensburgh (On-site 4-5 days per week)

Contract Length: 12 Months

IR35 Status: Inside IR35

Security Clearance: SC (Security Clearance required)

About the Role:

We are seeking an experienced Operations Manager to join a dynamic team within the Supply Operations Team for one of our defence public sector clients. This role will play a crucial part in supporting submarine maintenance periods by ensuring essential stores support and proactive planning to prevent supply-related delays. You will be responsible for stakeholder engagement, data analysis, and decision-making to enhance operational efficiency.

Key Responsibilities:

• Assist in monitoring budgetary expenditure.
• Utilise IT systems and communication tools to track daily operations and performance.
• Support the day-to-day management of in-service support delivery within the Supply Operations Team.
• Monitor, analyse, and interpret data to identify trends, risks, and issues.
• Ensure the timely provision of materials and contribute to efficient operations in line with customer requirements and delivery plans.
• Manage risks, issues, and dependencies while effectively communicating changes with stakeholders.

Required Skills & Experience:

• Experience of stakeholder management and delivering customer service.
• Proficiency in Microsoft Office (Outlook, Word, Excel, Teams).
• Demonstrable ability to review and interpret data.
• Experience in customer service.
• Strong problem-solving skills and an analytical mindset.

Additional Role-Specific Responsibilities:

• Provide alternative procurement and stores support to enhance team agility in addressing emergent demands that require bespoke approaches and rapid solutions.
• Work closely with Joint Project Teams (JPTs) to mitigate supply chain challenges and improve submarine availability by reducing delays in Base Maintenance Periods (BMP).
• Improve team cohesion by supporting large engineering projects and handling complex store-related issues effectively.
• Interrogate LOG Inventory systems to determine stock availability and demand progression.
• Liaise with ship staff, maintenance managers, and inventory teams to enhance supply chain efficiency.
• Deliver performance reports by interpreting and analysing data to identify trends, risks, and issues.