Operations Manager - Parent Child Health
Job DescriptionJob Description
The Position
GENERAL SUMMARY: This is a managerial classification reporting to senior-level
management with responsibility for planning, developing, monitoring, and evaluating
operations of the Parent Child Health Department for the District. Candidate will provide oversite for WIC, Nurse Family Partnership, Oral Health, Children and Youth with Special Health Care Needs, Perinatal, Child, and Adolescent Health programs and initiatives. Work generally involves managing, directing, hiring, developing, and evaluating a diverse group of staff. Managers develop, implement, and monitor operational goals and objectives, and policy and procedures in alignment with the department's strategic directions, and core competencies. Work may require considerable contact with community leaders, businesses, professionals, and
elected officials to clarify policies, regulations, and requirements.
ESSENTIAL JOB FUNCTIONS:
• Engage in strategic planning and visioning at the program, division, and departmental
levels.
• Provide leadership and direction to multi-disciplinary program staff or project teams.
• Develop, prioritize, implement, and monitor program or project goals and objectives.
• Develop and manage complex program budgets, including recommendations to support
schedule adjustments, identify revenue-generating sources, and determine programstaffing levels.
• Negotiate and manage grants, interagency agreements, or similar revenue contracts.
• Support the development and manage service contracts, including the scope of work, Request for Proposal, vendor selection, and contract management.
• Mentor, coach and manage staff, including hiring, training, performance management,
investigation, and resolution of disciplinary matters.
• Collaborate with stakeholders to achieve program or project goals and objectives regarding assurance strategies, regulatory and compliance issues, and prevention and treatment strategies.
• Lead program level continuous quality assurance and improvement efforts
• Identify and conduct population assessments and data monitoring (in coordination with Performance Management Department).
• Develops plans and recommendations for quality improvement and implementation efforts.
• Develop, interpret, advise, and implement regulations, policies, and procedures.
• Policy review and analysis for health impacts on populations under the scope of the department.
• Represent the department on inter-jurisdictional committees and task forces.
• Serve as a subject matter expert and provide content for communications processes related to program or project work.
• Respond to public health emergency drills/exercises or actual events as requested.
• Conduct other duties or special projects as requested.
KNOWLEDGE, SKILLS AND ABILITIES:
All Management Staff are expected to meet the Tier 3 Core Competencies for Public Health Professionals
as defined by The Council on Linkages Between Academia and Public Health Practice.
• Knowledge of the principles and practices of program or project management and evaluation.
• Knowledge of and skill in providing effective leadership, direction and supervision.
• Knowledge related to a specific program or project may be required which may include the ability
to apply understanding of inequities on disparate health impacts.
• Knowledge of individuals as well as the families, communities, populations, and systems of care
in communities that support and are accountable to these individuals.
• Knowledge of the life course perspective as an organizing framework that acknowledges distinct
periods in human development and presents both risks and opportunities for interventions to
make lasting improvements.
• Skill in analyzing, compiling, and assessing data, e.g., budgets, goals and objectives, grants & contracts, etc.
• Skill in planning, organizing, and managing program or project activities to meet established objectives.
• Ability to interpret and apply federal, state and local laws and regulations, and departmental policies and procedures.
• Ability to establish and maintain effective working relationships with a diverse population of clients, community-based agencies, and departmental personnel
• Ability to promote the health and well-being of mothers, children, and families. Particular attention is directed to the MCH population domains: women and people who are or have given birth, infants, children, adolescents, adults, fathers or other caregivers, and children and youth with special health care needs (CYSHCN).
The Requirements & Selection Process
MINIMUM QUALIFICATIONS: To perform these jobs successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience: Bachelor's degree and five years' experience in a related health or social science field, business management or public administration, or the equivalent combination of education and experience to perform the essential functions of work.
Qualifications:
• Master's degree in public health, nursing, or related field
• Bilingual in English/Spanish is desirable.
Licenses and Other Requirements: Valid Washington State driver's license and driving record that meets agency standards. Applicants may be subject to a background check pursuant to RCW 43.43.83.
SELECTION PROCESS: The most qualified applicants, based in part upon evaluation of the completed application and related information will be invited for an interview. Applications should be submitted to the Sr. Human Resources Manager, Brandy McNeill, 7102 W. Okanogan Place, Kennewick, WA 99336 or apply via our website: Employment - Benton Franklin Health District
The Requirements & Selection Process
MINIMUM QUALIFICATIONS: Bachelor's degree and five years' experience in a related health field, business management or public administration, or the equivalent combination of education and experience to perform the essential functions of work. Prefer Master's degree in public health, nursing, or related field. Bilingual in English/Spanish is desirable
Licensure/Certification: A position assigned to this classification may have a required license or certification related to the field of work i.e., Registered Nurse, Registered Environmental Health Specialist, etc. A valid Washington State Driver's License is required.
SELECTION PROCESS: The most qualified applicants, based in part upon evaluation of the completed application and related information will be invited for an interview.
Criminal Background Check required upon candidate selection.
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