Operations Team Manager

Operations Team Manager



Location - Liverpool City Centre / Hybrid

Salary - £42,000 per annum

Contract - Full time, permanent

Hours - Monday to Friday, 9am - 5pm (35 hours per week)

Excellent company benefits schemeWe are currently recruiting on behalf of a well-established wealth management firm for a Operations Team Manager in Liverpool. This is an exciting opportunity to take on a leadership role where you will be responsible for the management, development, coaching and motivation of team members as well as supporting your team with the delivery of service excellence & protection of client assets.



Job Description:



Leading a team of 8-10 administrators responsible for actioning client requests to close their accounts, ensuring an efficient offboarding process

Undertaking the day to day management of the team, this includes ensuring processes and controls for transacting all payments, receipts, transfers and reconciliations are performed, thus ensuring a professional and reliable service for clients, investment managers, advisers, and product providers.

Management, development, coaching and motivation of team members

Responsibility for leading, influencing and developing a high performing team

Continually reviewing the team's effectiveness/ failure against the agreed SLA/ performance standards, whilst continuously looking to improve the service standard.Person specification:



Previous experience within a managerial role within a relatable industry - Financial Services, Banking, Investments / Wealth Management, Insurance

Experience in development, coaching and motivation of team members

Knowledge and experience of FCA regulations

IOC Qualified (desirable)

Experience within a previous transfers role for an investment firm (desirable)This is an amazing opportunity to join a reputable, successful expanding company with clear opportunities for progression and development.



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