PARTS WARRANTY CLAIMS SPECIALIST/CUSTOMER SERVICE TECHNICIAN

Job DescriptionJob Description

HIRING IMMEDIATELY! Large RV Manufacturing company is hiring and looking for an experienced Customer Service Rep. with Warranty Claim on parts background. We are searching for a hardworking, dependable candidate with either RV Customer Service or Automotive Customer Service background. Someone with a great attitude and personality and great communication skills to be able to build long term relationships with our Vendors/Dealers.

QUALIFICATIONS:

Must have strong Customer Service skills

Must have experience in Warranty Claims on parts.

Candidate must be able to multi-task and prioritize tasks effectively.

Computer literate, Written Communication Skills (both written and verbal)

MUST HAVE THE EXPERIENCE IN EITHER MANUFACTURING OR DEALERSHIP INDUSTRY

RESPONSIBILITIES:

*Communicate effectively with dealers as well as with customers

*Must be able to write up warranty claims authorizations (manager to approve authorizations)

*Process Warranty Parts requests

*Manage incoming calls and emails

*MUST HAVE KNOWLEDGE OF Processing Warranty Claims for Parts

*RV OR AUTOPARTS CUSTOMER SERVICE BACKGROUND PREFERRED. ONLY THOSE WITH THIS BACKGROUND NEED APPLY. NO RETAIL CUSTOMER SERVICE OR INSURANCE CLAIIMS..

If interested please call or apply on Indeed

Jeannie Fetterleigh

Eclipse Recreational Vehicles

909-354-6409

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