Photocopier Field Service Engineer

Job Description

Major Recruitment are looking to hire Photocopier Engineers for our established family run business based in Ashby-De-La-Zouch. The ideal candidate must be experienced in working with Xerox photocopiers, light production, , and black & white devices.

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Working Hours + Salary

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• Permanent

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• 37.5 Hours Per Week

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• Monday - Friday

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• 8:30 AM - 5 PM

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• 28k-34k Per Annum DOE

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Key Responsibilities:

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• Service, repair, and install various types of photocopier equipment, including network connectivity in line with Mandatory Call Procedure.

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• Cultivate and maintain professional relationships, ensuring effective communication with all departments.

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• Handle service issues courteously and informatively, providing detailed fault reports, outcomes, and actions taken to the relevant personnel.

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• Uphold the highest standards in maintaining and managing customer equipment and devices.

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• Manage car stock as needed.

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• Demonstrate a strong understanding of and adherence to health and safety protocols related to machine repairs.

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• Provide assistance in workshop and warehouse activities as required.

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• Exercise initiative in identifying opportunities for system, practice, and procedure improvements.

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Requirements:

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• Proficiency in working on a client's network, with troubleshooting experience for print, scan, and other utilities.

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• Full UK Driving License is essential.

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• Confident and customer-focused demeanour.

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• KIP Qualified/Trained.

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• Experience in Epsom, Konica and Samsung devices desirable but not essential

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• MUST be Xerox experienced

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Company Benefits:

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• 23 days of annual leave plus bank holidays, rising to 28 days with service.

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• Company car and fuel card.

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• Pension scheme.

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• No set targets.

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• Bonus opportunities.

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• Competitive salary dependent on experience.

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• Company-provided phone and laptop.

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INDAS