Post-Market Quality Engineer- Software Informatics
Post-Market
Quality Engineer
Now’s our time to inspire the future of healthcare
together.
Siemens
Healthineers is a leading global medical technology company with over 170 years
of experience and 18,000 patents. More than 48,000 dedicated
colleagues in over 70 countries are driven to shape the future of healthcare.
We stand with our customers around the world to support them in delivering high
quality care to their patients. An estimated 5 million patients across the
globe benefit every day from our innovative technologies and services in
the areas of diagnostic and therapeutic imaging, laboratory diagnostics and
molecular medicine, as well as digital health and enterprise services. This is
what truly matters to us.
Join
our team now at Siemens Healthineers as a Post-Market Quality Engineer.
This
role is an ideal opportunity for an ambitious and driven professional who is
ready to take the next step in their career. As a Post-Market Quality Engineer,
you will play a pivotal role in ensuring the ongoing quality and safety of our
products within the Point of Care portfolio.
Key
Responsibilities:
·
Your
primary responsibility will be to evaluate software product complaints, determine if an
investigation is required and ensure each complaint is properly documented.
·
You
will actively contribute to the continuous improvement of the informatics product and other software quality issues within our Point of Care portfolio by working closely with cross-functional
teams in Research & Development, Supply Chain Management and Regulatory
Affairs to identify and implement product improvements.
·
You
will conduct data analysis to identify trends, patterns, and assess product risk.
·
You
will be responsible for monitoring and analyzing key process metrics related to
post-market product quality and, when necessary, take actions to improve performance,
process efficiency and ensure compliance with regulatory requirements.
·
You
will support various post market activities to ensure compliance with
regulations and standards including participating in audits and inspections.
Required Education and Experience:
·
A
bachelor’s degree in Computer Science or equivalent.
·
You
bring 2-3 years of experience and a proven performance track record.
·
A familiarity quality assurance principles, practices, and knowledge of
quality management systems (QMS) and relevant standards (e.g., ISO 13485).
Skills required for success in this
role:
·
You
have an understanding of scientific and technical concepts, as well as
proficiency in analyzing data, identifying patterns, and conducting thorough
research to support decision-making processes. Strong problem-solving skills
are essential.
·
You
are an effective communicator in English as you will need to interact with
cross-functional teams, present findings, and document assessments clearly.
Proficiency in other languages, especially for roles involving international
collaboration, can be considered an asset.
·
Strong
interpersonal skills are required, along with the ability to collaborate with
colleagues from various departments, including R&D, regulatory affairs, and
manufacturing.
·
Strong
technical and problem-solving skills are crucial, as you will frequently assess
complex situations, make decisions based on available data, and recommend
appropriate actions to promptly resolve complaints.
·
You
pay strong attention to detail to ensure accuracy and reliability in your work.
·
You
are self-driven to take the initiative in your tasks, proactively seek
opportunities for improvement, and engage in ongoing learning to stay updated
with regulatory changes and industry best practices.
·
You
enjoy a “hands-on approach” to investigating
·
You
possess excellent communication skills, both written and verbal, to ensure
clear and proper documentation of records.
·
You
maintain a customer-centric and solution-driven approach.
·
You
are familiar with complaint investigation, Corrective and Preventive Action
(CAPA), and Field Action processes is a plus.
·
You
are proficient in Microsoft Office, specifically Excel, PowerPoint, and
OneDrive. Additionally, data analytics skills, including PowerBI or similar
professional analytical software, are expected.
·
You
are a team player and open to learning and working in a collaborative team
environment.
At
Siemens Healthineers, we value those who dedicate their energy and passion to a
greater cause. Our people make us unique as an employer in the med-tech
industry. What unites and motivates our global team is the inspiration of our
common purpose: To innovate for healthcare, building on our remarkable legacy
of pioneering ideas that translate into even better healthcare products and
services. We recognize that taking ownership of our work allows both us and the
company to grow. We offer you a flexible and dynamic environment and the space
to move beyond your comfort zone to grow both personally and professionally.
If you want to join us in transforming the way healthcare
is delivered, visit our career site at https://usa.healthcare.siemens.com/careers.
If
you wish to find out more about the specific before applying, please visit: https://usa.healthcare.siemens.com/about.
As
an equal-opportunity employer we are happy to consider applications from
individuals with disabilities.
The pay range for this position is $67,160 - $92,345 annually; however, base pay offered may vary depending on
job-related knowledge, skills, and experience. The annual incentive target is 5% of base pay. Siemens
Healthineers offers a variety of health and wellness benefits including paid
time off and holiday pay. Details regarding our benefits can be
found here: https://benefitsatshs.com/index.html
This information is
provided per the required state Equal Pay Act. Base pay information is based on
market location. Applicants should apply via Siemens Healthineers external or
internal careers site
“Successful candidate
must be able to work with controlled technology in accordance with US export
control law.” “It is Siemens Healthineers’ policy to comply fully and
completely with all United States export control laws and regulations,
including those implemented by the Department of Commerce through the Export
Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury
Department through the Office of Foreign Assets Control (OFAC) sanctions
regulations.”
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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