Process Excellence Specialist Engineer

• Planning and executing process improvement projects. • Maintain Advansys quality management system to ensure that all processes are in accordance with international standards. • Create processes, Flows, SOPs, and Work instruction and guidelines documents. • Maintain and update all process-related documents and handles change requests. • Audits different process areas with process owners to monitor conformance with QA standards and procedures. • Generate Audit Reports, share them with the departments concerned, and follow up on the actions. • Report the areas of improvement based on the audit results, operational excellence projects, and survey results. • Implement customer satisfaction calls and communicate surveys, collect feedback, and share it with concerned parties. • Participate in Root Cause Analysis sessions & follow up on the actions. • Promote process improvement & operational excellence culture Requirements • Education: bachelor's degree • Years of experience: 2+ • Specific Technical & Practical Knowledge: Statistics • Business, Market & Industry Knowledge: ISO 9001:2015, root cause analysis tools are plus.