Process Improvement Consultant - Laboratory - Contract Only

Job DescriptionJob DescriptionSynergetics is recruiting for Process Improvement Consultants, with experience in laboratories.  These positions are within our Business Services consulting segment. Desired candidates would have management consulting experience as well as demonstrated experience completing detailed process mapping, analysis and improvements. Prospective candidates would be able to perform thoughtful evaluations on our client's process, define improvements, gather consensus, and implement improvements.
Desired outcomes and the process that the consultants engage in will streamline the client’s process in lab/s and ultimately the overall profitability and success of our client organizations.
At Synergetics, we know what it takes to be successful in our line of work – our people! Our foundation as an implementation consulting firm is built upon a core set of values and business ethics – honesty, authenticity, respectfulness, trust, and teamwork. We embody them in everything we do. We are growing and searching for talent. Whether you are an experienced consultant or have been in consulting-type environment in a business, let's connect and see if we fit.
Who we are?
Synergetics Installations Worldwide is owner-led and is one of the most respected firms in the management consulting industry. We collaborate with a diverse client portfolio formed of industry-leading companies across small- to mid-size enterprises, Private Equity, and many of the Fortune 500 you hear of each day. Since 1975, Synergetics has completed over 1,800 engagements resulting in $9 Billion in total EBITDA improvements. We serve a broad spectrum of business verticals including healthcare, consumer, industrials, and business services. Our core abilities are business value creation, mergers and acquisitions, supply chain management, and management operations. We’ve consistently delivered results that have improved the clients’ employee experience, set forth scalable foundations for growth, enhanced revenue management, and optimized cost management and working capital.  It’s one of the reasons we’re known as the “Implementation consulting” firm of choice.
This position is primarily remote, with up to  80% travel depending on the project. We are searching for an Process Improvement Consultant.

• Identifying and leading operational process mapping , analysis of client’s data, improving and streamling the process in the labs/s, and aligning resources to most effectively support our client’s business
• Conduct process assessments and analysis to identify areas for improvement and make recommendations for change
• Identify value-added service drivers and align resources to meet or exceed client expectations
• Develop accountability frameworks to support changes to meet internal and external service level agreements
• Develop and implement strategies for improving the processes and systems within an organization to improve efficiency and effectiveness
• Collaborate with key stakeholders to design and implement process changes, such as process redesign or technology integration
• Communicate with employees at all levels to ensure understanding and buy-in for new process design initiatives
• Monitor and evaluate the impact of process changes to ensure alignment with overall business goals
• Stay informed on industry best practices and trends in organizational design to continually improve processes and strategies

Key Duties and Responsibilities

• Engage with clients to understand the current state of their business and establish positive relationships that build credibility
• Gather and analyze relevant data, processes, conduct client interviews, and visit facilities to observe operations first-hand
• Identify and catalog problems, challenges, risks, and opportunities
• Develop performance metrics and construct reports that effectively represent current state and desired future state
• Develop and evaluate alternative strategies to achieve specific time savings or cost savings objectives
• Create and utilize workplans to effectively prioritize and manage multiple concurrent tasks with a high sense of urgency across one or more workstreams
• Create reports and presentations for use in communicating findings to client management and implementation teams; present “the story”
• Collaborate with clients to define requirements for tools, systems, and processes; recommend design process improvements; then, provide implementation oversight including creating documentation, delivering training, and coaching
• Work in a hands-on mode until potential alternatives are exhausted and future state procedural workstreams are in place, evaluated, and fully functioning
• Collaborate with project team members / clients to design and implement effective solutions to complex business problems; continuously evaluating to uncover new opportunities with the client
• Interact with peers to foster your support network, and empower career development

Required Experience and Skills

• 5 to 10 years of management consulting, professional services, and industry with relevant experience with process improvements in a laboratories
• Proven critical thinking skills in both data collection and complex analysis; ability to identify data gaps and risks, develop sound conclusions, and create implementable and sustainable recommendations for improvement
• Project Management
• Management Consulting and experience leading consulting teams and with responsibility for management of C-Suite client stakeholders
• Exemplary skills across Microsoft Office including Excel data analysis, statistical review, and modeling, and Power Bi
• Excellent verbal and written communication skills with ability to create communications that “tell the story”, and effectively deliver presentations of content in a customer-facing forum

Education

• Bachelor’s degree
• MBA or Master’s degree

Job Location
Synergetics collaborates with clients across various locations. Travel to client site will be need based on the project and the client’s requirements. Convenient access within one hour from an international airport is needed.
 

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