Process Improvement Manager

Job Description

We are recruiting for a Process Improvement Manager on behalf of a highly regarded international law firm. This is a fantastic opportunity for an experienced professional to lead business transformation projects and drive operational efficiency within a fast-paced legal environment.

What You’ll Be Doing

• Delivering process improvement projects to enhance legal service delivery and operational efficiency.

• Working closely with lawyers and business teams to optimise matter delivery processes.

• Supporting the firm’s revenue growth by developing and implementing solutions that improve profitability.

• Partnering with key clients to refine and enhance legal workflows.

• Advising and guiding legal teams on deploying process and technology solutions for complex matters.

• Building relationships with internal stakeholders to identify future process improvement opportunities.

What the Ideal Candidate Must Have

• Proven experience delivering process improvement projects within professional services (preferably legal).

• Strong stakeholder and change management expertise.

• A structured approach to problem-solving, with the ability to navigate ambiguity and bring clarity to complex situations.

• Experience leveraging Lean Six Sigma methodologies.

• Excellent communication and presentation skills, with confidence in engaging senior stakeholders.

• The ability to work independently on projects while also leading teams when required.

If you have a track record of successfully implementing change and driving efficiency, we’d love to hear from you. Apply today to take the next step in your career!