Professional Services Coordinator HYBRID ($17/hour) - Somerset, NJ

Job DescriptionJob Description

J.Knipper is looking for a FULL-TIME HYBRID new Professional Services Coordinator for 17/hour!

Shift: Monday/Friday: 8:30 AM - 5:00 PM - Somerset, NJ

POSITION SUMMARY:

Works under the direct supervision of the Account Manager and/or Program Manager and is responsible for day-to-day operations of assigned client programs at that tactical level. The Professional Services Coordinator works to provide daily support to the Professional Services Program Management team.

KEY RESPONSIBILITIES:

Program Management Responsibilities

• Generate work orders and reports.
• Assist in inventory reconciliation.
• Preparation of client reports.
• Process special client requests.
• Provide internal clients with email, fax, and phone support.
• Prepare samples for client approval.
• Monitor inventory levels and back-order situations.
• Set up job folders, filing, and records storage procedures.
• Complete other program management tasks as identified by the Program Manager or Account Manager.

Account Management Responsibilities

• Execute needed deliverables in a timely, efficient, and cost-effective manner providing the highest level of customer service.

People and Resource Management Responsibilities

• Maintain ReSource Hours and accurately capture billable, non-billable, and overtime hours.

The above duties are meant to be representative of the position and not all-inclusive.

MINIMUM JOB REQUIREMENTS:

• Education/Training: An Associate degree is desirable.
• Business Experience: One - two years of work experience within an office environment. Experience within the pharmaceutical industry is highly desirable.

KNOWLEDGE, SKILLS & ABILITIES:

• Effective written and verbal communication skills.
• Customer Service Skills.
• Detail Oriented.
• Microsoft Office Skills with a strong working knowledge of Excel, and Word.

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