Program Director

Job DescriptionJob Description

Psychiatric facility in Phoenix, AZ is looking to hire a Full Time Admissions Manager

Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for College Medical Center roles, including but not limited to shift differential and other special pay practices, etc. The posted compensation for the position is a reasonable estimate that extends from the lowest to the highest pay at College Medical Center in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.

STATEMENT OF PURPOSE

Responsible for program design and update, overall program management, supervision of all phases of treatment within the program, and (as necessary) participates in direct patient care.

QUALIFICATIONS

License of Clinical Psychology, LMFT, LCSW, RN, or LPCC. Minimum of two years of experience in clinical specialty. Minimum of one year of management or administrative experience in Mental Health field or promotion from within. Capable of managing all aspects of such a program (including: clinical issues, census, expenses, referral development, staff supervision). CPR and MAB required within 90 days of hire.

PHYSICAL DEMANDS

Frequent walking, standing, bending, and reaching. Corrected vision and hearing to a normal range. Finger dexterity. Frequent exposure to stressful situations. Constant public and patient contact.

WORKING CONDITIONS

Office environment. Constant exposure to noise. Occasional exposure to bloodborne pathogens. Occasional exposure to chemicals and general cleaning agents. Shift hours may vary dependent upon the department needs to include weekend and holidays.

MAJOR TASKS, DUTIES AND RESPONSIBILITIES

(All duties listed below are essential to the job.)

Hospital Wide Management Accountabilities and Criteria

· Manager’s conduct conforms to the Management Principles, Mission, Vision, Values, and Code of Conduct of College Medical Center Phoenix.

· Provides timely and objective feedback on employee job performance before or within two weeks of performance evaluation due date; rewards exemplary behavior; administers performance improvement plans including disciplinary action as necessary.

· Documents on-going staff meetings, , and in-service training activities.

· Effectively protects all health information from unauthorized access per HIPAA regulations and all applicable local and state laws.

· Demonstrates compliance with all applicable standards of regulatory agencies by developing and maintaining policies, procedures, and criteria based job descriptions that comply with applicable regulatory and accreditation agencies.

· Demonstrates the ability to forecast annual budgets for staffing and departmental needs; maintains department monthly expenditures; takes appropriate action to adjust accounts during the budgeted year; i.e. overages.

· Demonstrates the ability to keep up with the demands of the position; delegates responsibilities appropriately.

· Demonstrates the ability to make sound judgments by identifying, assessing, and communicating appropriately.

· Demonstrates the ability to effect, implement, and maintain changes.

· Demonstrates and communicates support for Administration’s goals and directives, and responds to required Administrative deadlines.

· Attends and participates in required management meetings and seminars.

· Demonstrates continual professional development; maintains required certifications for position; interviews and selects qualified employees in accordance with current criteria based job descriptions.

· Attends to personal affairs to avoid any interference with productivity.

· Demonstrates an understanding of the Hospital’s Fire/Disaster Safety Manual by knowing personal as well as departmental role in the case of a code; has oriented staff to such.

· Functions with an awareness of patient safety issues and applies basic principles of safety as identified within the facility. Ensures that staff follows the occurrence reporting policy and procedure in reporting any potential safety issues.

Job Specific Duties

· Effectively administers program day to day assuring all services provided are recorded and documented accurately.

· Regularly assists in preparing for licensing (Title XXII) and other agency surveys and/or inspections and continuously abides by all rules and regulations of the Clinical Staff Bylaws, Title XXII, accreditation agencies, and licensing board.

· Continually monitors and evaluates Program/Hospital Performance Improvement/Quality Assurance issues.

· Effectively contributes to building and maintaining census through referral development and Performance Improvement/Quality Assurance.

· Effectively designs and updates programs, including new track developments.

· Consistently works with Access Services to coordinate intake processing to Program.

· Works in conjunction with Community Services Liaisons/Marketers to develop specific annual and quarterly plans for program.

· Continually promotes positive community relations.

· Regularly assists in coordination of transportation services.

· Effectively screens all admissions for appropriateness.

· Effectively oversees admission process assuring that appropriately scheduled admissions arrive on time and complete the admission process.

· Effectively facilitates communication between the different positions and entities quickly resolving any problems with communication.

· Regularly works with all department heads to facilitate effectiveness of multi-disciplinary team.

· Manages effectiveness of treatment planning process.

· Continually assists in resolving Utilization Review issues.

· Effectively monitors care provided to assure that patient's rights are protected.

· Periodically monitors the staff in regards to the quality and appropriateness of services rendered and the documentation of those services.

· Effectively performs additional duties and responsibilities as position requires.

Customer Service Standards

· Exhibits behavior that is courteous, compassionate, polite, friendly, and respectful towards patients, visitors, physicians, and co-workers and extends self to make patients, visitors, clinical staff, and peers feel welcome and respected.

· Holds subordinates accountable for conformity to the Customer Service Standards.

Reports to: Vice President of Hospital Division