Program Manager (Facilities Manager)

Job DescriptionJob Description

Catholic Charities San Francisco, the Juvenile Probation Department (JPD), and the Department of Children Youth and their Families (DCYF) collaborate to provide community-based residential services to boys ages 12-18 under the jurisdiction of the San Francisco Juvenile Court. The San Francisco Boys’ Home (SFBH) is the only short-term residential therapeutic program (STRTP) located in the City and County of San Francisco. SFBH provides therapeutic, educational, rehabilitation, and recreational services in a home-like setting that is staffed 24 hours a day. The youth live in a residential San Francisco house and receive therapeutic services at our adjunct Euclid House.

The Program Manager is responsible for reporting to the Program Director and overseeing a variety of duties at Catholic Charities Boys' Homes. This role includes coordinating and supervising the services provided, managing personnel within the residential program, assisting with the intake process, and handling facility and fiscal management. The Program Manager plays a crucial role in ensuring the smooth operation and delivery of services within the residential program at Catholic Charities Boys' Homes. The position requires STRTP administrator licensure or willigness to become certified within the first 6 months of hire.

COORDINATION:

• Plan and coordinate daily activities and programming.
• Coordinate and integrate individual unit programs with other service components
• Coordinate the group living program with mental health service delivery.
• Coordinate all personnel functions with the Director or designee.
• Liaison with community care licensing and JPD under the direction of the Program Director.
• Participate in the ongoing implementation of the probation department; attend community, public relations, and/or probation required; and assist with contract compliance.

SUPERVISION:

• Participate in the screening and selecting new staff and make recommendations for hiring.
• Coordinate the , supervision, and performance appraisal for staff.
• Provide regular supervision and training of program supervisors and assistant supervisors.
• Ensure assigned program and personnel functions are completed and submitted.
• Responsible for duty assignments for all staff and their updating as necessary.
• Arrange for relief coverage and provide backup coverage for the staff as necessary.
• Advance the practice of childcare in the agency and encourage professional growth of staff through participation in in-service training programs, consultations, workshops, etc.

CLINICAL PROGRAM MANAGEMENT:

• Maintain guidelines for individual and group behavior. Supervise and monitor group living management with respect to milieu management, discipline, and crisis intervention.
• Responsible for the milieu treatment environment.
• Manage intake referrals and ensure delegated placement procedures are implemented.
• Support and oversee the plans of care in the residential units.
• Support individual, group, family, and day treatment mental health services.
• Report on the status of plans of care at treatment conferences.
• Liaison with the clinical and program director to ensure well-coordinated and integrated delivery of mental health and educational services.

ADMINISTRATION:

• Ensure that the quality of care is consistent with agency standards and the governing criteria of Community Care Licensing.
• Ensure that health, safety, security, and site emergency procedures are consistently implemented.
• Oversee general housekeeping and ensure the responsibilities of staff and children are maintained.
• Responsible for the fiscal management of monthly budgets, clothing allotments, and recreational activity money.
• Ensure required reporting for CCL, JPD and STRTP regulations is completed and submitted promptly.
• Maintain house records, logs and individual contracts.
• Ensure that agency procedures for clothing purchase, supply requisition, menu production, vehicle use, medications, maintenance and repairs, etc., are implemented routinely.
• Develop programs for special events, holidays, birthdays, etc. that are culturally competent for the population served
• Serve as a member of the Administrative On-Call system.
• Represent the agency to community groups, organizations and other agencies as requested.
• Perform administrative and program assignments as designated.
• Ensure that the quality of care is consistent with agency standards and the governing criteria of Community Care Licensing.

TRAINING:

· Assist in training all staff and monitoring all training and STRPT certification hours.

· Provides direct training in all competencies for group counselors, night awakes, and team leaders of the residential campus.

· Coordinate Pro-ACT training on a consistent and regular schedule.

· Ensure documentation of all training of group counselors, night awake, and team leaders of the residential campus and Pro-ACT procedures and principles.

· Responsible for developing and supporting the residential training program.

• Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

• Master’s Degree in behavioral science plus 2 years of employment with youth; OR bachelor’s degree plus 3 years’ experience; OR 2 years of college or university plus 5 years’ experience.
• Certified STRTP Administrator or ability to become certified.
• Experience providing direct care services to youth, youth in the Juvenile Justice System

Knowledge, Skills & Abilities:

• Knowledge of the psychodynamics’ of children, including some clinical experience.
• Proficiency in written and verbal skills, including translating clinical information to staff.
• Knowledge of the complexities and mechanics of coordinating programs and of administrating a 24-hour residential program.
• Ability to work some evenings and parts of weekends.
• Ability to write & communicate clearly.
• Ability to provide accurate, timely documentation.
• Ability to maintain a professional and respectful demeanor.
• Ability to maintain regular and predictable attendance.
• Ability to work as a team member.
• Must possess a valid California Driver's License.
• Knowledge of community care licensing standards.
• Ability to participate in an on-call system.

• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.

Prerequisites Required Prior to the First Day of Employment:

Fingerprints: Required

TB Screening -

Negative Tuberculosis Test: Required

First Aid

Certificate: N/A

· Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews.

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

• Intermittent bending, standing, stooping, kneeling, reaching, twisting, and walking.
• Occasional lifting, pushing, and pulling.
• Intermittent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.

• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

· The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

· Driving is required for this position.

If driving a car is required for the position, the incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.)

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• The work environment includes homes, schools, offices, and community resources such as recreation facilities, churches, or various outings and store locations.
• May include contact with clients with mental health issues who demonstrate behaviors such as cursing, shouting, running away, self-harm, and violence.
• Occasionally exposed to outside weather conditions while monitoring clients in the outside courtyard and assisting clients to and from transportation vehicles.

· May be exposed to odors such as fragrances and cleaning products, and clients who experience difficulties with personal hygiene.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to , , creed, , , ancestry, , , , , legal domicile status, veteran status, or AIDS/HIV status or any other characteristic protected under federal or state law.

Company DescriptionCatholic Charities SF, the not-for-profit service arm of the Archdiocese of San Francisco, is one of the Bay Area's largest human services organizations. Catholic Charities SF provides programs and services for 70,000 people in need within the three-county regions of San Francisco, Marin, and San Mateo Counties. Catholic Charities SF's programs include a full spectrum of services for families and youth, single parents, aging adults, persons living with HIV, refugees, and immigrants, homeless and those at risk of being homeless, individuals with physical disabilities, and incarcerated adults and youth. In conjunction with Mercy/Charities Housing Inc., Catholic Charities SF is also a recognized leader in a not-for-profit housing development.Company DescriptionCatholic Charities SF, the not-for-profit service arm of the Archdiocese of San Francisco, is one of the Bay Area's largest human services organizations. Catholic Charities SF provides programs and services for 70,000 people in need within the three-county regions of San Francisco, Marin, and San Mateo Counties. Catholic Charities SF's programs include a full spectrum of services for families and youth, single parents, aging adults, persons living with HIV, refugees, and immigrants, homeless and those at risk of being homeless, individuals with physical disabilities, and incarcerated adults and youth. In conjunction with Mercy/Charities Housing Inc., Catholic Charities SF is also a recognized leader in a not-for-profit housing development.