Project Manager - 3

Job DescriptionJob Description

Spotlight call 01/17

Hiring Manager - Angel Nives ( leads trust planning )

The HM will start reviewing the resumes by the end of the week

About the team - Trust and Defense and trust and safety are the same department

About the role -

• Someone eager to roll their sleeves and take responsibility
• Triaging the root cause analysis and looking at the incident that impacts the company
• Triage performance cause analysis and include them in the road map
• Someone experienced in sensitive and high-risk incidents
• Provide insights for mitigating the high-risk incident
• Perform reviews and do an analysis
• Identify remediation
• Someone who is highly details oriented
• High-Risk incident - online and offline risks
• Operational in nature and take care of new incidents coming in the pipeline
• Cultural knowledge of who to reach out to for help
• Risk assessment, identify risks and triage them
• Incident analysis is very important
• Six Sigma and Agile frameworks

Top Skills,

Risk experience

• air table experience
• Operational experience

Tools -Airtable - project management tool, Jira, Google Suite

Experience - 5-7 years of experience

Title: Project Manager
Location: San Francisco, CA (Hybrid)
Contract: 7 months
Pay: $45-50/hour on W2

Duties:

As a Planning Project Manager, you will be responsible for conducting retrospective analyses of the most severe online and offline incidents in relation to the operability of current state Trust defenses. Your main objective will be to identify and inform potential remediation opportunities and provide insights for future Trust defense expansion capabilities.

Skills:

Perform retrospective investigative reviews of severe incidents to analyze the effectiveness of current Trust defenses

Identify potential remediation opportunities and recommend appropriate actions to improve Trust defenses

Provide insights and feedback to Trust experts for future expansion capabilities

Collaborate with individuals and teams across the Trust organization to ensure comprehensive analysis and remediation

Assist in the management and coordination of remediation efforts for identified issues

Monitor and evaluate the impact of Trust Rapid Response (TRR) reviews on the prioritized Trust planned work

Maintain accurate documentation of TRR processes, findings, and recommendations

Education:

Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Information Security, Risk Management) or equivalent; MBA preferred

5-7+ years of proven experience in Planning, Operations, or Consulting roles preferred

Strong proficiency with project management tools (and others, including Asana, Confluence, Jira)

Strong proficiency with Google Suite (Docs, Sheets, Slides, etc.), including formulas for automation

Experience working in a highly cross-functional environment where communication with multiple groups and stakeholders is imperative

Familiarity with communication tools including Slack, GMail, Zoom

Strong analytical skills and the ability to work with complex data sets

Excellent attention to detail and the ability to identify patterns and trends in incident data

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