Project Operations Manager (Banking and Fintech)

ACG_2423_JOB Our client is a leading fintech company who is looking for a qualified candidate to join their firm. eKYC Service Operations Management Monitor system performance metrics to ensure stable product operation. Quickly address issues to prevent service disruptions. Analyze user feedback and operational data to improve conversion rates. Collaboration with Stakeholders Work with various departments such as Technology, Legal, Risk Management, and Data to enhance user experience and automate operational processes. Sales and Profitability Planning Develop sales plans and ensure sales targets and overall profit budgets are achieved. Ensure the best customer service quality in line with the requirements of the brand and the company. Manage product distribution channels. Oversee inventory management and product turnover. Reconciliation and Payment Activities Ensure accuracy and efficiency in payment reconciliation processes. Operational Budget Review and Optimization Regularly review and optimize the operational budget. Team Coordination Work closely with subordinates and support teams to maintain the company’s product image. Requirements Bachelor’s or higher degree in Finance, Business Administration or closely related fields.  A minimum of 5 years’ experience, preferably in the finance sectors.  English is essential.  Good data analysis skills.  Strong interpersonal skill and ability to manage projects effectively.  Detail and result-oriented. Contact: Ngan Nguyen  Due to the immense number of applications, only shortlisted candidates will be contacted.