Project or Delivery Senior Manager/Director, Business Operations - Insurance

Job description Location: Zurich, GenevaWork Pattern Percentage: 80-100%Help our clients transform their core business operationsDriven by the ongoing challenge of striving for market share and growth, the Insurance industry is currently experiencing a wave of transformation. Changing customer expectations, the influence of BigTech and emerging new business models drive innovation and change in the industry.How you can make an impactWork with our clients at the heart of Insurance Transformation & Innovation Help our clients with the optimisation and digitisation of customer journeys and core processes, modernisation of core platforms, and the improvement of their performance and business modelProvide our clients with a fresh perspective on how to design flexible, innovative business models and services combined with a strong operations foundation, and with that shape the insurance landscape of the futureWho we are looking forA University degree (ideally Masters) with a strong academic record and at least 10+ years relevant working experience in insurance or with a leading consulting firm and are connected very well in the French-speaking part of Switzerland, bringing a network to relevant Insurance clientsWith your motivation to drive topics like business and operating model redesign, core platform transformation, customer-centric design, and process digitisation, cost optimisation, analytics, and ecosystems, you bring fresh perspectives to our projectsYou are an experienced project leader or delivery Manager with a proven track record of large-scale program delivery E2E in particular core platform implementations or modernisationsGuidewire knowledge (Policy, Billing, Claims) is a strong plusYou are responsible for the management of the day-to-day activities, such as leading the Business Analysis team and the delivery scrum teams, managing the client and key stakeholders and dealing with the top issues and escalationsYou are accountable for on time & in budget program deliveriesYou are fluent in French and English, German is a plusYour teamJoin a diverse, multinational and highly motivated team. We will help you grow both personally and professionally: through our trainings, mentoring programs and learning on-the-job, but also by connecting with your colleagues across all business lines.