Quality Manager

Job DescriptionJob Description

·          Responsible for planning, authoring, administering and maintaining the company’s quality management system, including the quality manual, quality policy and objectives in accordance with the ISO 9001:2008 International Standard, statutory and regulatory requirements

• Appointed as the company’s Management Representative for the quality management system; oversees external audits from regulatory agencies and customers
• Establish procedures and work instructions for maintaining high standards of quality, enhance customer satisfaction and continuous improvement
• Regularly communicates quality objectives throughout the company by providing analysis from developments and trends, internal audit results, identifying and resolving problems and determining process improvements
• Organize and lead management review meetings and assign action items accordingly
• Manage training protocols which clearly define employee roles and responsibilities, and enforce accountability to the processes and procedures which they have to follow
• Ensure calibration and maintenance activities are carried out properly and records maintained
• Investigate and solve nonconformance problems, corrective actions, identify preventive measures, establish critical limits and verification of procedures
• Communicates with customers on all RMA’s and customer complaints regarding quality and provide feedback

Oversee the organizations safety program and OSHA requirements

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