Residential HVAC Service Technician

Job DescriptionJob DescriptionDescription:

Charlotte Mechanical is a premier provider of heating and air conditioning services in the Charlotte region. With a reputation built on integrity, technical excellence, and customer-focused service, we strive to create comfortable, efficient, and healthy environments for our residential clients. We are growing and seeking qualified professionals who are committed to delivering outstanding workmanship and top-tier customer service.

Position Summary

The Residential HVAC Service Technician is responsible for the inspection, maintenance, diagnosis, and repair of residential heating and cooling systems. This role is critical in delivering the exceptional customer experience Charlotte Mechanical is known for. The ideal candidate will have extensive experience with HVAC systems, excellent diagnostic skills, and a professional demeanor.

Key Responsibilities

• Perform comprehensive maintenance and repair services on a variety of residential HVAC systems in accordance with company procedures and safety guidelines
  
• Accurately diagnose system malfunctions and recommend appropriate solutions, including repair or replacement
  
• Communicate findings and service options clearly and professionally to homeowners
  
• Ensure compliance with all applicable local, state, and federal codes and regulations
  
• Maintain accurate service documentation, including work orders, time logs, and material usage
  
• Collaborate with dispatch and fellow technicians to ensure seamless workflow and customer satisfaction
  
• Uphold company standards for cleanliness, professionalism, and equipment care
  
• Participate in ongoing training and development initiatives to maintain current industry knowledge
  

Requirements:

QualificationsRequired:

• High school diploma or equivalent
  
• Valid driver’s license with a clean, insurable driving record
  
• Minimum of 2 years’ experience in residential HVAC service
  
• Universal EPA Certification (Type II minimum)
  
• Proficiency in reading wiring diagrams and schematics
  
• Solid understanding of HVAC theory, air balancing principles, and modern diagnostic methods
  
• Personal hand tools suitable for HVAC service work
  
• Ability to pass pre-employment background and drug screening
  

:

• NATE certification or other relevant credentials
  
• Experience with smart home climate systems and digital controls
  

Work Schedule

• Full-time: Monday through Friday
  
• Must be available for overtime, weekends, and on-call rotation as scheduled
  

Compensation and Benefits

• Competitive hourly rate with overtime pay
  
• Comprehensive health, dental, and vision insurance
  
• Ancillary insurance options (e.g., life, )
  
• Paid holidays and vacation time
  
• 401(k) retirement plan with company match
  
• Company-provided uniforms and vehicle
  
• Ongoing professional development and certification support
  
• A positive, team-focused work culture
  

Join Our Team

If you are a motivated HVAC professional who takes pride in quality work and exceptional service, we encourage you to apply. At Charlotte Mechanical, we value our technicians and provide the tools, support, and opportunities needed for long-term success.